About Careertakes

👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, Accounting & Finance.

Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.

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What You’ll Do

This position supports the Division of Risk Management in the investigation, evaluation, and payment of workers’ compensation claims for state employees. You will work independently under general supervision, applying relevant statutes and policies to determine compensability, authorize medical care and payments, maintain reserves, pursue recoveries, and coordinate with defense counsel when necessary.

• Conduct detailed investigations of workers’ compensation claims and determine compensability under applicable law.
• Evaluate medical reports and authorize appropriate medical treatment and rehabilitation.
• Calculate and maintain monetary reserves; pursue recoveries through subrogation or the Special Disability Trust Fund.
• Direct and coordinate with defense counsel for assigned claims; attend mediations and hearings as required.
• Advise and assist agency Claims Coordinators and university staff on coverage, compensability, reporting, and claims handling.
• Complete DWC forms and support Electronic Data Interchange reporting; monitor vendor performance.

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Minimum Qualifications

Applicants must meet the minimum requirements listed below:

• At least six (6) months’ experience in a role requiring working knowledge of Chapter 440, Florida Statutes, or an equivalent statute.
• Ability to examine and evaluate data related to a workers’ compensation program.
• Strong written and verbal communication skills and the ability to handle public and phone inquiries tactfully.
• Ability to work independently, plan and coordinate assignments, and use problem-solving techniques.
• Ability to conduct fact-finding investigations, prepare and maintain claims records, and negotiate/resolution agreements.

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Preferred Qualifications

The following are preferred, but not required:

• Current or prior Florida Adjuster License.
• At least one (1) year experience adjusting workers’ compensation claims within the last three (3) years.
• Experience in workers’ compensation insurance claims business, preferably within the State of Florida.
• Experience with risk management information systems or claims-adjusting software.
• Experience adjusting permanent total disability or presumption claims.
• Bachelor’s degree from an accredited college or university.

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Skills & Abilities

• Strong organizational skills and attention to detail.
• Effective negotiation and mediation skills.
• Comfortable applying statutes, rules, and policies to complex claim situations.
• Ability to establish and maintain effective working relationships with internal and external stakeholders.
• Proficiency with records management and basic claims-related calculations.

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Compensation & Important Notes

• Anticipated salary range: $48,945.48 - $53,800.00 per year.
• Posting Closing Date: 11/05/2026.
• This position requires a security background check, including fingerprinting, as a condition of employment.
• Employees of the Department of Financial Services are paid on a monthly pay cycle.
• If you are a retiree of the Florida Retirement System (FRS), check with the FRS about how re-employment may affect benefits.

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Other Legal & Process Information

• Candidates requiring reasonable accommodation under the Americans with Disabilities Act should notify the hiring authority in advance to allow time to provide accommodations.
• The confidential client supports a Drug-Free workplace. Employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S.
• Veterans’ Preference: Pursuant to Chapter 295, Florida Statutes, eligible candidates will receive preference for Career Service vacancies. Candidates claiming Veterans’ Preference must attach required documentation by the close of the vacancy announcement.
• Responses to qualifying questions must be supported by the state application. Omission, falsification, or misrepresentation may result in removal from the selection process.

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Equal Opportunity & Hiring Transparency

Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.

If you have questions about how your data is used, please contact us directly.