About Careertakes

👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, financial services / market infrastructure.

Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.

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Role overview

Confidential Client is hiring an entry-level Trade Desk Associate to support exchange platform operations and customer-facing workflows. This role reports to the Trade Desk Manager and offers on-the-job training in market structure, platform monitoring, and basic incident response. The selected candidate must be willing to work 10:30am CST – 7:30pm CST, Monday–Friday, and follow a four-day in-office work model to support team collaboration.

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What You’ll Do

• Platform monitoring & operations support

  • Assist with daily system checks and review audit logs under senior guidance to verify system changes and platform health
  • Monitor production, disaster recovery, and test environments; escalate anomalies promptly
  • Support delivery of live updates to customers and internal teams when incidents occur
  • Follow standard operating procedures to help resolve routine platform issues

• Customer & exchange support

  • Provide first-level support for platform behavior, order processing, market-structure and feature/function questions
  • Support exchange platform operations including order cancel requests, clearing support requests, and supervised client onboarding tasks
  • Help monitor auctions/rotations and assist with block trade and ECRP support as directed

• Data & analysis

  • Use SQL and UNIX shell tools under supervision to query data and examine logs for reporting and troubleshooting
  • Assist in documenting findings and preparing basic reports for business teams and customers

• Process, documentation & testing

  • Update internal technical procedures and operational documentation in the team’s knowledge base under direction
  • Support participation in weekend industry testing as needed

• Collaboration & learning

  • Build working knowledge of exchange platforms, APIs (market data, order entry, web service), and operational workflows through mentorship
  • Develop relationships across Operations, Technology and Business teams to exchange information and support shared goals
  • Perform other duties as required

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What we’re looking for

• Bachelor’s degree preferred (Computer Science, Engineering, Business, Financial Services, Communications, or related), or equivalent coursework/projects
• 0–2 years' professional experience; internships or academic projects in financial services or technology are a plus
• FINRA SIE and Series 57 licenses, or ability to obtain both within the first 8 months of service — required
• Basic familiarity with SQL and UNIX shell environments (coursework or personal experience accepted)
• Strong eagerness to learn trading systems, market structure and technical support workflows
• Clear written and verbal communication skills; attention to detail and ability to follow documented procedures
• Team-oriented mindset and ability to collaborate effectively

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Schedule, location & eligibility

• Work hours: 10:30am CST – 7:30pm CST, Monday–Friday
• Work model: Four-day in-office schedule to promote team partnership
• Location: Quivira, KS (local candidates preferred)
• Visa: This position is not eligible for visa sponsorship. Candidates must be legally authorized to work in the United States without employer sponsorship now or in the future.

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Compensation & benefits

• Anticipated base salary range (US): $68,000–$88,000 per year (actual pay determined by experience, skills, education, and location)
• This role may be eligible for annual incentive compensation and long-term equity programs where applicable
• Typical benefits offered by Confidential Client include health/dental/vision plans, 401(k) match, paid time off, telemedicine and mental health resources, employee stock purchase options, tuition assistance, and volunteer opportunities

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Why join Confidential Client

Confidential Client invests in career development, diverse and inclusive teams, and collaborative problem solving. This role offers exposure to exchange platform operations, cross-functional work with Technology and Business teams, and a pathway to grow technical and market-facing expertise.

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Equal Opportunity & Hiring Transparency

Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.

If you have questions about how your data is used, please contact us directly.