About Careertakes

👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, healthcare and life sciences.

Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.

---

Position Overview

Confidential Client is hiring a Tier 1 Support Specialist to join a small technical team in Burlington, CO. This is a contract, onsite role offering hands-on IT experience (computer imaging/repair, kiosk support, data tracking) with comprehensive training. The position is hourly: $16–$19 per hour. Entry-level candidates and Tier 1 help-desk applicants are encouraged to apply.

---

Must-Have Qualifications

• Strong attention to detail and ability to accurately track and manage data
• Comfortable working with computers and learning new technical processes
• Hard-working, dependable, and eager to learn
• Reliable transportation for a fully onsite schedule in Burlington, CO
• GED or high school equivalent accepted (bachelor’s degree also acceptable)
• Open to entry-level / Tier 1 candidates

---

Preferred (Plusses)

• Tier 1 help desk or technical support experience
• Computer repair or hardware experience
• Experience imaging computers
• Experience assembling, installing, or supporting kiosks
• Familiarity with U.S. import processes

---

Day-to-Day Responsibilities

• Learn responsibilities and technical processes currently handled by a retiring team member
• Provide Tier 1 technical and computer support for users and devices
• Track information carefully and ensure documentation matches system data
• Assist with computer imaging, repair, and basic hardware tasks
• Learn and potentially assist with kiosk assembly/build activities
• Support the team during a major backend system transition and hard cutover planned for next year
• Cross-train extensively to develop broad knowledge across the environment
• This is a contract role; there may be an opportunity to pursue a full-time (FTE) opening later, but conversion is not guaranteed

---

What You’ll Gain

• Paid, onsite training and mentorship across Tier 1 support, imaging, and hardware repair
• Practical, hands-on IT experience useful for early-career growth
• Work with a healthcare and life sciences environment and cross-functional teams
• Clear scope, predictable onsite schedule, and hourly pay of $16–$19 per hour

---

Equal Opportunity & Hiring Transparency

Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.

If you have questions about how your data is used, please contact us directly.