Tenant Services Representative
The Tenant Services Representative serves as the primary point of contact for tenants, clients, and visitors in a commercial office building, providing exceptional customer service and coordinating maintenance and facility services. This entry-level, on-site role involves managing tenant inquiries, supporting property management teams, and enhancing tenant experience through effective communication and administrative support.
About Careertakes
👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, Admin.
Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.
Role Overview
Confidential Client is seeking an entry-level Tenant Services Representative to serve as the front-desk greeter and primary tenant contact at an office building portfolio. This on-site, full-time contractor role focuses on delivering outstanding tenant service, coordinating work orders, supporting building events, and providing general administrative support. Typical hours: Monday–Friday, 8:00 AM–5:00 PM.
What You’ll Do
- Serve as the primary point of contact for tenant inquiries, requests, and concerns via phone, email, and in-person interactions
- Receive and process work orders; coordinate maintenance, repairs, and vendor services to ensure timely resolution
- Collaborate with property management, engineering, and vendor teams to deliver consistent tenant service
- Support building events, tenant communications, and community engagement initiatives to improve tenant experience
- Provide administrative support including data entry, document preparation, and maintenance of tenant databases
- Perform tasks required to comply with Property Management Agreements and local ordinances
Qualifications
- 1–2 years customer service experience in hospitality, retail, or office environments
- 1–2 years experience using work order management systems and coordinating vendors
- Excellent verbal and written communication skills with a professional, friendly demeanor
- Strong organizational skills with attention to detail and ability to manage competing priorities
- Reliable attendance and punctuality; commitment to high-quality, consistent service
- Bachelor’s degree preferred but not required
- Must be authorized to work in the United States without sponsorship
Schedule & Location
- On-site presence required
- Location: Charleston, SC (Charleston metropolitan area)
- Standard schedule: Monday–Friday, 8:00 AM–5:00 PM
Compensation & Benefits
- Estimated pay (for reference): $53,543 per year — estimated
- Personalized benefits the client provides may include:
- 401(k) plan with matching contributions
- Comprehensive medical, dental & vision coverage
- Paid parental leave at 100% of salary
- Paid time off and company holidays
- Early access to earned wages via Daily Pay
Additional details
- This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.
- Confidential Client is committed to providing reasonable accommodations during the application and hiring process; request details are provided by the client after application.
Equal Opportunity & Hiring Transparency
Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.
If you have questions about how your data is used, please contact us directly.
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