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Tenant Service Representative

Confidential Client•Real Estate & Construction
Entry LevelFull-timeOn-Site$28 - $32
Seattle, Washington
A Day Ago

The Tenant Service Representative serves as the primary point of contact for tenants, clients, and visitors in an office building or portfolio, providing exceptional customer service and coordinating maintenance and facility services. This entry-level role involves collaboration with property management and vendor teams to ensure tenant satisfaction and supports building events and administrative tasks, offering a strong foundation for a career in commercial property management.

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Description

About Careertakes

👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, Admin.

Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.


What You’ll Do

Confidential Client is hiring a Tenant Service Representative to be the front-desk greeter and primary tenant contact for an on-site office building or portfolio in Seattle, WA. This is an entry-level property management role focused on delivering excellent tenant experiences while supporting property operations.

  • Greet tenants, visitors, and clients; manage front-desk reception duties in a professional manner
  • Respond to tenant inquiries and requests via phone, email, and in-person interactions
  • Create, process, and coordinate work orders for maintenance, repairs, and facility services
  • Collaborate with property management, engineering, and vendor teams to ensure timely resolution of issues
  • Support building events, tenant communications, and community engagement initiatives
  • Maintain tenant records, complete data entry, and prepare routine administrative documents
  • Perform other duties required to comply with Property Management Agreements and local ordinances

Who You Are / Qualifications

  • High school diploma or equivalent required; Associate’s or Bachelor’s degree preferred
  • 1–2 years customer service experience (hospitality, retail, office environments preferred)
  • Experience using work order management systems and coordinating vendors (1–2 years preferred)
  • Strong verbal and written communication skills with a friendly, professional demeanor
  • Highly organized with attention to detail and the ability to prioritize multiple tasks
  • Reliable attendance and punctuality; ability to work on-site in Seattle, WA
  • Must be authorized to work in the United States without visa sponsorship

Compensation

  • Expected compensation: 28.00 – 32.00 USD per year (as provided by the source). Final packages are based on candidate qualifications, location, and other business considerations.

Work Arrangement

  • On-site presence required — this role is located in Seattle, WA.

Benefits & Perks

Confidential Client offers a benefits package designed to support well-being and growth, which may include:

  • 401(k) plan with company match
  • Medical, dental & vision coverage
  • Paid parental leave (as described by the employer)
  • Paid time off and company holidays
  • Access to earned wages through Daily Pay (where offered by the employer)

Other Important Information

  • This position does not provide visa sponsorship. Candidates must be authorized to work in the U.S. without sponsorship.
  • Confidential Client is committed to accommodating applicants with disabilities. Reasonable accommodations for the application or interview process are available — contact the hiring organization for details.
  • We encourage applicants who meet most, but not all, qualifications to apply — we value diverse backgrounds and potential.

Equal Opportunity & Hiring Transparency

Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.

If you have questions about how your data is used, please contact us directly.

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