About Careertakes

👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, Admin (Property Management).

Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.

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What You’ll Do

This Tenant Service Representative role is an on-site, front-desk position supporting property operations and tenant experience for a commercial office building portfolio in Riverside, IL. You will be the primary contact for tenants, visitors, and vendors and will help coordinate timely service delivery across teams.

• Serve as the primary point of contact for tenant inquiries, requests, and concerns via phone, email, and in-person interactions
• Process and coordinate work orders for maintenance, repairs, and facility services using work order management systems
• Collaborate with property management, engineering, and vendor teams to ensure timely resolution of tenant needs
• Support building events, communications, and community engagement initiatives to enhance the tenant experience
• Provide administrative support including data entry, document preparation, and maintaining tenant records
• Complete other tasks required to comply with Property Management Agreements and local ordinances

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What We’re Looking For

We seek reliable, customer-focused candidates who want to start or grow a career in property management.

• High school diploma or equivalent; Associate’s or Bachelor’s degree preferred
• 1–2 years customer service experience in hospitality, retail, or office environments
• 1–2 years experience with work order management systems and vendor coordination preferred
• Excellent verbal and written communication skills and a professional, friendly demeanor
• Strong organization, attention to detail, and ability to manage multiple priorities
• Dependable attendance and punctuality; on-site presence required

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

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Compensation & Location

• Expected pay range: $50,000 – $54,000 per year (pay transparency: this is the range provided by the client)
• Employment type: Full time (Contract placement)
• Work location: On-site in Riverside, IL (60546). Candidates must be able to work on-site as required.

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Why Join Our Client

Confidential Client offers a benefits package designed to support health, financial security, and work-life balance, including:

• 401(k) plan with company match
• Medical, dental & vision coverage
• Paid parental leave and paid time off
• Company holidays and access to earned wages programs (where offered)

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Local & Legal Notes

To comply with applicable Illinois requirements:

• Pursuant to Illinois law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.
• The role may be subject to a background check consistent with job requirements and local laws; only job-related convictions will be considered.

If you need a reasonable accommodation during the hiring process because of a disability, notify the hiring organization and they will work with you to provide an accommodation.

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Keywords & Recruiter Notes

Primary role: Tenant Service Representative — focus on candidate experience for front desk, tenant services, work order coordination, and property management. Ideal candidates will highlight customer service experience, work order systems familiarity, punctuality, and strong communication.

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Equal Opportunity & Hiring Transparency

Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.

If you have questions about how your data is used, please contact us directly.