About Careertakes

👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, IT.

Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.

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What You’ll Do

This is a fully remote, U.S.-based role supporting a Confidential Client in the IT industry. You will work across proposal development and technical documentation to help win federal work and to produce user-facing technical materials that programs and customers rely on.

• Support mission-aligned communications by translating senior-leader and government direction into clear, actionable materials (briefings, plans, org charts).
• Create compliant, persuasive proposal content (RFP/RFI/RFQ responses): analyze solicitation requirements, draft/edit proposal sections, and help develop past performance and resumes.
• Produce technical documentation: user guides, SOPs, help articles, knowledge-base content, quick-reference guides, and training materials for non-expert audiences.
• Interview subject matter experts (SMEs) and convert technical input into clear, accurate content.
• Build and maintain SharePoint sites and knowledge repositories to organize information and support onboarding.
• Develop visual aids (diagrams, process flows, charts, infographics) that clarify procedures and technical concepts.
• Apply templates, style guides, and government formatting standards (e.g., accessibility considerations) to ensure consistency and quality.
• Deliver assigned artifacts on schedule and collaborate closely with capture, proposal, and delivery teams.

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Who You Are (Minimum Qualifications)

• Bachelor’s degree and 1–3 years relevant experience, or equivalent experience. Degrees in English, Communications, Technical Writing, Journalism, or related fields are a plus.
• Experience responding to government solicitations (RFPs, RFIs, RFQs) and writing compliant proposal sections.
• Demonstrated ability to produce technical documentation for non-expert audiences (user guides, SOPs, training guides, knowledge-base articles).
• Strong interviewing, editing, and proofreading skills; attention to consistency in style and formatting.
• Experience working within document templates and style guides.
• Proficient in Microsoft Office (Word, Excel, PowerPoint).
• Comfortable working in a fast-paced, deadline-driven environment.
• Ability to obtain and maintain a Suitability/Public Trust clearance.

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Preferred / Nice-to-Have Skills

• Prior experience writing for government proposals and familiarity with government formatting and accessibility standards (e.g., Section 508).
• Experience with documentation or knowledge management platforms (SharePoint, Confluence, MadCap Flare, ServiceNow).
• Ability to create visual documentation and diagrams (Visio, Lucidchart, Illustrator).
• Familiarity with government program operations and the environments supported by the client.

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Location, Employment Type & Compensation

• Location: Fully remote within the United States (applicants must be eligible to work in the U.S.).
• Employment type: Full-time.
• Posted salary range: USD $60,000–$70,000 per year. Final pay may vary based on factors including location, experience, and internal equity.

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Interview & Hiring Process (What to Expect)

• Virtual video interviews (camera on) with hiring manager and/or team.
• Presentation of valid photo ID during interviews.
• Enhanced identity verification and background checks if advanced in the process, including:
  • Criminal history (past 7 years)
  • Verification of highest level of education
  • Employment history verification (past 7 years)

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Perks & Benefits

Confidential Client offers a range of benefits beyond core health plans, such as:

• Employee Assistance Program (EAP)
• Learning & development resources and certification support
• Training and education assistance (for full-time employees)
• Referral bonus and internal mobility programs
• Corporate discounts and flexible work environment
• Pet insurance (where offered)

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Notes on Clearance & Eligibility

• This role requires the ability to obtain and maintain a Suitability/Public Trust clearance. Employment is contingent on successful completion of required screenings.

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Equal Opportunity & Hiring Transparency

Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.

If you have questions about how your data is used, please contact us directly.