About Careertakes

👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, IT.

Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.

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Overview

Confidential Client is hiring an entry-level Technical Writer (Remote) to join a team that supports government IT programs. This dual-focus role supports proposal development (RFP/RFI/RFQ responses) and creates technical documentation—user guides, SOPs, knowledge-base articles, and training materials. The position is fully remote within the United States and will work closely with subject-matter experts, capture and proposal teams, and delivery personnel.

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What You’ll Do

• Support mission-aligned communications by translating senior-leader priorities and government direction into clear, actionable materials (briefings, strategic plans, org charts).
• Produce compliant, compelling proposal content by analyzing solicitation requirements and drafting, editing, formatting, and proofreading sections (e.g., past performance, resumes).
• Use proposal best practices (storyboarding, win-theme integration) to iterate and refine content that aligns with strategy and messaging.
• Develop and maintain technical documentation: user guides, SOPs, help articles, FAQs, and quick-reference guides for non-expert audiences.
• Interview SMEs to gather technical and program information and translate it into clear, user-friendly content.
• Create or support visual aids (diagrams, process flows, charts, infographics) to enhance documentation.
• Build and maintain SharePoint sites and knowledge repositories to organize and share information across the business unit.
• Apply templates, style guides, and government formatting/quality standards (including accessibility where applicable) to deliver professional, consistent deliverables.
• Deliver assigned artifacts on schedule and collaborate in cross-functional project meetings.

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Qualifications (Required)

• Bachelor’s degree or equivalent experience; 1–3 years relevant experience (or commensurate experience).
• Experience producing technical documentation (user guides, SOPs, help content, training materials) for non-expert audiences.
• Experience responding to government solicitations (RFPs, RFIs, RFQs) and writing compliant proposal sections.
• Strong editing and proofreading skills; attention to consistency in style, formatting, and terminology.
• Proven ability to interview SMEs and translate complex technical concepts into clear language.
• Comfortable working with document templates, style guides, and MS Office (Word, Excel, PowerPoint).
• Excellent communication, collaboration, and time-management skills; able to thrive in a fast-paced, deadline-driven environment.

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Preferred Skills & Experience

• Prior proposal writing experience for government contracts, including past performance and resume development.
• Familiarity with government documentation standards (e.g., Section 508, agency style guides).
• Experience with visual-authoring tools (Visio, Lucidchart, Illustrator) and creating diagrams/infographics.
• Exposure to knowledge management or documentation platforms (SharePoint, Confluence, MadCap Flare, ServiceNow KB).
• Familiarity with government program operations or the environments supported by government IT teams.

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Clearance

• Ability to obtain and maintain a Suitability / Public Trust clearance is required.

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Compensation

• Posted salary range: USD $60,000 – USD $70,000 per year.
• Final base pay will depend on factors including location, experience, skills, and internal equity. Total compensation may include additional elements discussed during hiring.

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Interview & Hiring Process

• Virtual video interview(s) with hiring manager and/or team (camera required).
• Valid photo ID required during interview process.
• Background screening and verification steps include:
  • Enhanced biometric ID verification
  • Criminal-history check (past 7 years)
  • Verification of highest education and employment history (past 7 years)

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Employee Perks

• Employee Assistance Program (EAP)
• Learning & Development platform, certification prep content
• Training, education, and certification assistance (for eligible employees)
• Referral bonus and internal mobility programs
• Corporate discounts, pet insurance, and a flexible work environment

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Equal Opportunity & Hiring Transparency

Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.

If you have questions about how your data is used, please contact us directly.