About Careertakes

👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, a health technology company (healthcare software).

Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.

---

What You’ll Do

Confidential Client is hiring a Technical Solutions Engineer to deliver technical, customer-facing solutions for healthcare software. This is an entry-level role focused on learning, problem solving, and driving positive outcomes for health systems and clinical teams.

• Work with customers to understand technical requirements and translate them into product/configuration solutions
• Assist with implementation, troubleshooting, and validation of healthcare software features
• Build and maintain technical documentation, runbooks, and customer-facing guides
• Collaborate with product, engineering, and support teams to escalate and resolve issues
• Participate in occasional on-site customer engagements and remote meetings

---

Responsibilities

• Serve as a technical point of contact for customer engagements and implementations
• Gather and analyze system requirements, workflows, and clinical use cases
• Configure and test software solutions in sandbox and production-like environments
• Reproduce and triage technical issues, providing clear findings and next steps
• Provide training and technical enablement to customers and internal teams
• Contribute to continuous improvement of implementation processes

---

Qualifications

• Bachelor’s degree in a technical or related field, or equivalent experience
• Strong troubleshooting mindset and willingness to learn complex healthcare workflows
• Clear written and verbal communication skills for both technical and clinical audiences
• Comfortable working independently and in cross-functional teams
• Must be eligible to work in the U.S. without visa sponsorship
• Willingness to travel occasionally for customer engagements
• Interest in health IT, healthcare software, or clinical systems preferred

---

Benefits & Relocation

• Relocation assistance offered
• Competitive benefits package (medical, dental, retirement plans — exact benefits provided by Confidential Client)
• Entry-level training and on-the-job mentoring to accelerate career growth in health technology

---

Logistics & Additional Details

• Employment type: Full-time
• Location: Hawthorne, NJ (role will support customers across regions as needed)
• No visa sponsorship available for this position
• Occasional travel required for customer work

---

Equal Opportunity & Hiring Transparency

Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.

If you have questions about how your data is used, please contact us directly.