Technical Sales Account Manager (Rochester)
The Technical Sales Account Manager is an entry-level sales engineer responsible for developing strategic partnerships with key manufacturing customers by combining engineering expertise with consultative sales leadership. This role drives sales of Confidential Client's engineered conveying and power transmission products to improve customer manufacturing processes and operational efficiency, working closely with cross-functional teams to design application-specific solutions and support complex projects. Extensive travel and customer engagement are key aspects of this position, which focuses on sustainable business growth through innovation and value-based selling.
About Careertakes
👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, Engineering.
Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.
What You’ll Do
This role is for a Technical Sales Account Manager / Sales Engineer supporting manufacturing customers. You will combine technical knowledge and consultative selling to develop strategic, long-term customer relationships and grow business for a confidential client in the engineering space.
- Serve as the primary technical advisor for assigned accounts and prospects.
- Conduct on-site customer visits, product demonstrations, troubleshooting, and basic process assessments.
- Recommend conveying and power-transmission solutions that improve productivity, reliability, and operating performance.
- Support installation, commissioning, start-up, and implementation activities when required.
- Prepare quotations, support pricing discussions, and follow company commercial guidelines.
- Maintain an accurate sales pipeline and customer records in CRM (e.g., Sugar CRM).
- Collaborate with Product Management, Engineering, Technical Services, Supply Chain, and Customer Care to deliver solutions.
- Represent the confidential client at trade shows, seminars, and customer trainings.
Key Responsibilities
- Develop deep knowledge of assigned customers’ equipment, manufacturing processes, and needs.
- Identify and qualify opportunities for product replacements, upgrades, and competitive conversions.
- Support account plans focused on customer retention, growth, and long-term partnerships.
- Communicate customer feedback, competitive information, and market trends internally.
- Deliver technical presentations and workshops for customers, distributors, and internal teams.
What We’re Looking For (Qualifications & Skills)
- Bachelor’s degree in Engineering (or equivalent combination of education, technical training, and experience).
- Up to ~4 years relevant experience in technical sales, application engineering, industrial products, conveyor systems, power transmission, or related fields.
- Experience working with OEMs, manufacturers, distributors, or industrial end users preferred.
- Strong technical aptitude and ability to interpret engineering drawings and specifications.
- Excellent verbal, written, and presentation skills with a strong customer service mindset.
- Strong analytical, problem-solving, organizational, and follow-up skills.
- Proficiency with Microsoft Office and experience using a CRM system.
- Ability to work independently and collaborate with cross-functional teams.
Work Environment & Physical Requirements
- Office-based role with frequent exposure to manufacturing settings and customer facilities (possible forklift traffic and equipment noise).
- Prolonged periods of sitting, standing, and walking; frequent use of hands for handling samples and presentations.
- Ability to lift up to 20 lbs occasionally (up to 40 lbs in some assignments).
- Must be able to safely operate a motor vehicle in varied conditions.
Schedule & Travel
- Full-time, Monday–Friday, 8:00 AM – 5:00 PM. Some evening or weekend work may be required for customer needs or events.
- Extensive travel expected — up to 50% (including overnight stays for customer visits, trade shows, training, and meetings).
- Confidential client will provide technical and commercial onboarding training at its facilities in Suwanee, GA (typically 4–6 weeks).
Compensation & Benefits
- Compensation details were not provided in the source posting. Pay will be competitive and commensurate with experience; specific salary and benefits will be shared by the confidential client during the hiring process.
Legal & Compliance
In accordance with the Americans with Disabilities Act, reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Employment is at-will unless otherwise specified by the confidential client.
Equal Opportunity & Hiring Transparency
Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.
If you have questions about how your data is used, please contact us directly.
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