Technical Product Manager
The Technical Product Manager at Confidential Client plays a critical role in bridging engineering and business by managing technical projects, supporting IT operations, and facilitating communication across teams. This hybrid role involves coordinating technical issue resolution, supporting software development and DevOps practices, and ensuring smooth rollout of new product features to enhance operational efficiency in a fast-paced financial news environment.
About Careertakes
👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, Technology, Information and Media.
Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.
About the Role
Confidential Client is seeking an organized, technically versatile Technical Product Manager focused on Engineering Operations. This mixed role combines project management, IT support, software development support, and DevOps coordination to help engineering scale and communicate changes across the organization.
What You’ll Do
- Serve as a first point of contact for technical and operational issues for headquarters and remote staff: document issues, triage, coordinate escalations, and communicate status to stakeholders.
- Coordinate new feature rollouts and gather internal feedback for engineering and product teams.
- Support coordination and communication for news feed and delivery systems (EditPad, FTP, internal/external channels).
- Provide hands-on user support (printer setup, Wi‑Fi, MS365/Copilot, Teams, spreadsheets).
- Maintain and support web applications, PHP-based apps, and MySQL databases.
- Administer Windows and Linux servers and support web hosting environments.
- Help manage and maintain AWS infrastructure; monitor system performance, availability, and security.
- Contribute to DevOps practices, deployment processes, and release coordination to improve reliability and speed.
- Troubleshoot application, infrastructure, and user-support issues; work with stakeholders to implement practical technical solutions.
Required Qualifications
- Bachelor’s degree or equivalent relevant experience.
- 3–7 years of experience in engineering operations, technical project management, program management, technology operations, or a related role.
- Experience working closely with software engineering, infrastructure, data, or technology teams.
- Strong project management and organizational skills with exceptional attention to detail.
- Ability to manage multiple priorities and projects in a fast-paced environment.
- Strong written and verbal communication skills; able to communicate effectively with technical and non-technical stakeholders.
- Experience with project management, collaboration, and documentation tools.
- Advanced proficiency with Microsoft Office or Google Workspace, especially spreadsheets and reporting tools.
Preferred Qualifications
- Experience in financial technology, financial services, market data, media, SaaS, or API-driven businesses.
- Familiarity with software development lifecycles and Agile or other iterative development methodologies.
- Experience supporting API integrations, data products, or technology platforms.
- Familiarity with cloud infrastructure, software engineering workflows, and DevOps practices.
- Experience working in a global or distributed organization.
- Experience supporting AI, data, or emerging-technology initiatives.
Skills & Tools
- AWS, Linux, Windows server administration
- PHP, MySQL, web application support
- DevOps and deployment tooling
- EditPad, FTP, feed/distribution systems
- MS365/Copilot, Teams, spreadsheets and reporting tools
- Project management and collaboration platforms
Location & Legal
This position is based in Bethesda, MD. Applicants must be authorized to work in the United States. Confidential Client and Careertakes comply with all applicable federal, state, and local employment laws.
Equal Opportunity & Hiring Transparency
Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.
If you have questions about how your data is used, please contact us directly.
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