About Careertakes

👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, Agribusiness / Farm & Ranch Retail.

Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.

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Key Responsibilities

• Respond to and resolve Epicor Kinetic ERP user support requests; escalate complex issues with clear documentation of observations and tests.
• Build and maintain Business Activity Queries (BAQs), dashboards, and operational reports to meet user needs.
• Perform data maintenance, cleanup, and mass updates using approved tools (for example, DMT) under review/oversight.
• Monitor scheduled processes and system integrations, identify failures, and notify senior analysts for follow-up.
• Test new configurations, BPMs, customizations, and Epicor updates in non-production environments before release.
• Write and maintain user guides, process documentation, and training materials.
• Train end users on Epicor screens, workflows, and best practices.
• Collect and document business requirements from users for enhancement requests.
• Support user security, menu access, and account setup tasks.

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Required Qualifications

• Bachelor’s degree in Information Systems, Computer Science, Business, or related field — or equivalent practical experience.
• Working knowledge of relational data concepts (tables, keys, joins) and basic SQL.
• Strong Excel skills (lookups/XLOOKUP, pivot tables, data cleanup).
• Logical, methodical troubleshooting skills and attention to detail.
• Clear written and verbal communication with non-technical users.
• Ability to manage multiple support requests and follow through to resolution.

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Preferred Qualifications

• Experience using or supporting an ERP system (Epicor, SAP, NetSuite, Dynamics, Infor, etc.).
• Exposure to Epicor BAQs, dashboards, or SSRS reporting.
• Familiarity with manufacturing, distribution, or shipping processes.
• Any exposure to scripting or programming (C#, Python, PowerShell).

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Why Join

• Entry-level ERP analyst role with hands-on experience and mentorship to grow into configuration and development.
• Work across manufacturing, sales, and logistics systems to build reporting, integration, and automation skills.
• Collaborative environment with opportunities to improve business processes.
• Competitive estimated pay: $67,106 per year (estimated).

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Equal Opportunity & Hiring Transparency

Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.

If you have questions about how your data is used, please contact us directly.