About Careertakes

👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, Sales.

Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.

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Overview

Confidential Client (via Careertakes) is hiring an entry-level Support Engineer to provide technical sales support for product demonstrations, proposals, and basic solution designs. This role supports sales teams under direction from senior technical staff and develops product knowledge through guided customer interactions and training.

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What You’ll Do

• Analyze customer requirements under supervision to identify suitable products and services.
• Prepare technical presentations and assist with product demonstrations guided by senior specialists.
• Develop standard product proposals and basic pricing configurations while learning to address common technical requirements.
• Gather technical specifications and contribute to customer solution designs under direction.
• Recommend appropriate product bundles and promotional pricing through mentored interactions.
• Track project timelines and maintain regular customer communications as part of engagement activities.
• Participate in sales training sessions and coaching to build knowledge of voice and related solutions.
• Work nights and weekends as required by project schedules or customer needs.
• Perform other duties as assigned.

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Who We’re Looking For (Qualifications)

• Bachelor’s degree is preferred; equivalent coursework + relevant experience or strong related experience will also be considered.
• 0–2 years of relevant work experience (entry-level).
• Strong written and verbal communication skills.
• Basic technical troubleshooting or technical support experience (class projects, internships, or early-career roles acceptable).
• Ability to follow processes, accept direction, and learn quickly in a team environment.
• Comfortable working flexible hours, including occasional nights and weekends.

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Skills & Competencies

• Technical support fundamentals
• Presentation and demonstration skills
• Critical thinking and problem-solving
• Clear customer-focused communication
• Ability to document requirements and create standard proposals
• Team collaboration and willingness to learn

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Compensation & Benefits

• Illinois Pay Range: $46,696.88 - $70,045.32. Confidential Client intends to offer base pay within this range, dependent on job-related, non-discriminatory factors such as experience.
• Additional compensation elements may apply (commissions for eligible sales roles; bonuses for non-sales roles).
• Access to benefits (health, retirement, and other employee programs) — see the employer for details.

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Location & Schedule

• Location: Chicago, IL (role is onsite/varies per assignment; confirm with recruiter).
• Employment type: Full-time.
• Must be able to work nights and weekends as necessary.

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Application & Process Notes (Careertakes)

• Careertakes is acting as the recruiting partner for this opportunity and will share candidate information with Confidential Client if you proceed.
• Reasonable accommodations are available for candidates with disabilities during the application and interview process. Contact Careertakes if you need assistance.

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Equal Opportunity & Hiring Transparency

Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.

If you have questions about how your data is used, please contact us directly.