Supervisor
The Supervisor at Confidential Client is responsible for overseeing daily center operations in the absence of senior management, ensuring exceptional guest service, and driving sales through effective team leadership and marketing execution. This role involves recruiting, training, and motivating staff, managing food and beverage programs, and maintaining strong relationships with league bowlers to grow business. It offers a dynamic, fast-paced environment with opportunities for leadership development and career growth within the entertainment industry.
About Careertakes
👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, Hospitality & Catering.
Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.
What You’ll Do
Confidential Client is hiring a Supervisor to help run a busy entertainment center. This is an active, on-your-feet role stepping in for management as needed and ensuring the center delivers an outstanding guest experience every shift.
- Oversee center operations in the absence of General Manager / Assistant GM / Operations Manager
- Deliver and model exceptional guest service; proactively resolve guest complaints
- Execute local marketing and sales initiatives (leagues, open play, F&B promotions) to drive revenue
- Build and maintain strong relationships with league bowlers and league officers; manage league-related administration
- Recruit, hire, train, schedule, and coach hourly team members
- Lead by example—motivate team members and work alongside them to maintain high standards
- Support and help grow the Food & Beverage program to improve guest satisfaction and sales
- Work flexible shifts (nights, weekends, holidays) as required by center operations
Qualifications
We’re looking for a service-oriented, growth-minded leader who can develop others and adapt to a fast-paced environment.
- HS diploma required; Bachelor’s degree preferred
- 1–2 years experience in hospitality, food & beverage, or restaurant operations preferred
- Strong communication and interpersonal skills
- Demonstrated ability to lead, coach, and develop hourly team members
- Customer-first mindset with a commitment to high-quality service
- Comfortable working variable schedules, including extended shifts, nights, weekends, and holidays
Compensation & Benefits
- Pay: $25.00 to $28.00 per hour (as listed). This position is full-time.
- Confidential Client offers performance-based incentives and a competitive benefits package which may include healthcare and other programs; specific benefits may vary by role and location.
Work Environment & Physical Demands
- Typical entertainment/center environment: walking, standing, bending for extended periods
- May lift or assist with lifting objects
- Fast-paced, guest-facing setting where flexibility and stamina are important
Next Steps
Careertakes will manage the initial application process as a third-party recruiting partner. If you move forward, you will be employed by Confidential Client in the Hospitality & Catering industry. The hiring team may use assessments or follow-up interviews to evaluate fit and experience.
Equal Opportunity & Hiring Transparency
Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.
If you have questions about how your data is used, please contact us directly.
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