Staff Services Analyst I (IMS)- Child Protective Services
The Staff Services Analyst I at Confidential Client performs professional analytical duties supporting Child Protective Services, including data analysis, policy review, fiscal monitoring, and program evaluation. This entry-level role involves preparing reports, conducting research, coordinating projects, and providing recommendations to improve departmental effectiveness. The position requires collaboration with internal and external stakeholders and may include supervisory responsibilities for clerical or technical staff.
About Careertakes
👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, Public Social Services (Child Protective Services).
Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.
Role overview
Confidential Client is seeking a Staff Services Analyst I (IMS) to support public social services and child protective services programs in Sacramento, CA. This is an entry-level professional analyst role performing administrative, fiscal, program, and staff development analyses. The position is full-time. Hourly pay: $31.92–$38.80.
What you’ll do
This role includes a range of analytical and program-support duties. Typical responsibilities:
- Perform administrative and program analyses within assigned divisions.
- Gather, tabulate, analyze, and present data (reports, charts, tables).
- Review program updates, policies, notices, and recommend procedural changes.
- Conduct research, surveys, and statistical analyses; identify trends and recommend improvements.
- Support fiscal activities: budget preparation, fund balance projections, and contract/grant monitoring (if assigned fiscal option).
- Develop and present materials and recommendations to committees, staff, and community groups.
- Coordinate with IT staff or consultants to analyze business process requirements and develop automated solutions.
- Plan and support design/implementation of programs, procedures, and quality assurance activities.
- Provide advice and interpretation of policies, rules, and regulations to internal staff and external partners.
- May supervise clerical/technical staff and provide training as needed.
- Investigate client complaints and prepare documentation related to appeals or hearings.
- Collaborate with other county departments and outside agencies on cross-functional projects.
Minimum qualifications
Candidates must meet one of the following patterns:
- Pattern 1: Graduation from an accredited four‑year college or university with a bachelor’s degree; OR
- Pattern 2: Two (2) years (60 semester or 90 quarter units) of college coursework AND one (1) year of full‑time experience in a comparable classification (examples: Eligibility Specialist III, Integrated Case Worker III, Social Worker II, Accounting Technician, Child Support Specialist III, Staff Services Specialist); OR
- Two (2) years of full‑time experience at a technical level performing general administrative, personnel, fiscal, staff development, or program work.
Substitution: Additional progressively responsible para‑professional experience performing complex technical duties may be substituted for required education on a year‑for‑year basis.
Preferred skills & knowledge
- Strong analytical, research, and written communication skills.
- Ability to interpret legislation, regulations, contracts, and policies.
- Experience with spreadsheets, databases, and presentation tools.
- Project management and budgeting experience (for fiscal option).
- Training design and delivery experience (for staff development option).
- Comfort presenting findings to committees, management, and the public.
- Ability to work with diverse populations and handle sensitive or confrontational situations.
- Spanish language skills are a plus but not required.
Selection & exam information
- Selection is based on a Training & Experience Examination (weighted 100%).
- Candidates must complete the entire examination. A minimum rating of 70% is required to be placed on the eligible list.
- Qualifying applicants will be notified by email with instructions for completing the exam.
- Retest period: six (6) months from the established eligibility date.
- Special testing arrangements are available for disability, military, or religious reasons (contact the hiring office as instructed upon exam notification).
Compensation & employment details
- Employment type: FULL_TIME
- Pay range: $31.92–$38.80 per hour (hourly). This range is provided by the confidential client and displayed here for transparency.
- This position is not eligible for visa sponsorship; applicants must be authorized to work in the U.S. without sponsorship.
- Position may require pre‑employment screening, background checks, and fingerprinting. A valid driver’s license may be required at appointment (exceptions for disability considered case‑by‑case).
Location & workplace
- Job location: Sacramento, CA (on‑site or location as specified by confidential client). Travel or occasional off‑site meetings with county/agency partners may be required.
Equal Opportunity & Hiring Transparency
Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.
If you have questions about how your data is used, please contact us directly.
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