Staff Services Analyst I/II
The Staff Services Analyst I/II at Confidential Client's Department of Child Support Services performs professional analytical duties including fiscal, program, and administrative analysis to support departmental operations. The role involves data gathering, policy and procedure recommendations, fiscal transaction processing, and use of systems like Finance Enterprise and Tableau to monitor and improve program effectiveness. The position requires strong analytical, communication, and project management skills to ensure compliance with regulations and contribute to achieving statewide goals.
About Careertakes
👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, County Government — Child Support Services.
Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.
What You’ll Do
Confidential Client is seeking a Staff Services Analyst I/II to perform professional-level analytical work in administrative, fiscal, staff development, and/or program analysis for a county Child Support Services department. This position supports planning, reporting, policy review, fiscal claiming, and program improvement initiatives that impact federal/state funding and local performance goals.
Key Responsibilities
- Perform administrative and program analyses; compile, tabulate, and analyze data to identify trends and recommend process improvements.
- Prepare reports, policy/procedure recommendations, and correspondence for management and external stakeholders.
- Review legislation and regulations and analyze potential impacts on programs and funding.
- Support fiscal operations: process invoices, create purchase orders, reconcile CAL Card expenses, and prepare billing/claim files.
- Use Finance Enterprise (or similar county financial systems) to process transactions and reconcile accounts.
- Produce and analyze Tableau dashboards and other data visualizations to monitor performance and guide decision-making.
- Assist with training new staff; may supervise clerical/technical staff as an ancillary duty.
- Represent the department in meetings and prepare presentations for boards, commissions, and community groups.
- Participate in quality assurance, performance measure development, and cross-departmental projects.
Ideal Candidate & Skills
- Strong knowledge of county fiscal procedures and experience with Finance Enterprise or similar county financial systems.
- Proven experience processing invoices, reconciling CAL Card charges, creating purchase orders, and matching costs to contracts.
- Experience balancing salary and benefits entries for monthly budget/claiming systems.
- Skilled in extracting and analyzing data from Tableau dashboards to produce actionable recommendations.
- Excellent written and verbal communication, report writing, and presentation skills.
- Strong analytical, problem-solving, and project management abilities.
- Comfortable working independently and collaborating across departments.
Minimum Qualifications
Staff Services Analyst I
- Bachelor’s degree from an accredited four-year college/university OR
- Two years (60 semester / 90 quarter units) of college AND two years full-time technical experience in administrative, fiscal, personnel, staff development, or program work. Additional para‑professional experience may substitute for education on a year-for-year basis.
Staff Services Analyst II
- One year of full-time experience comparable to Staff Services Analyst I with the Confidential Client OR
- Bachelor’s degree AND one year of professional experience in administrative, fiscal, program, or staff development analytical work. Additional progressively responsible experience may substitute for education on a year-for-year basis.
Special Requirements & Physical Demands
- Some positions may require possession of a valid California driver’s license and acceptable driving record for County business.
- Typical office environment with moderate noise level; regular sitting, talking, hearing, occasional standing/walking, reaching, and lifting up to 10 pounds.
- Reasonable accommodations will be provided as required by law.
Salary & Benefits
- Salary range for this combined recruitment: $54,012 — $76,020 per year (range covers Staff Services Analyst I through II levels).
- This classification participates in the Confidential Client’s benefits and retirement programs (e.g., CalPERS where applicable). Specific benefits vary by appointment and bargaining unit.
Selection Notes (summary)
- Responses to supplemental questions are required (candidates must demonstrate how they meet minimum qualifications).
- Applicants will be screened; qualified candidates may be invited to written/oral examinations. Veterans’ credit and reasonable accommodations apply per state law.
- Background checks and medical/drug screening may be required as a condition of hire.
Equal Opportunity & Hiring Transparency
Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.
If you have questions about how your data is used, please contact us directly.
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