About Careertakes

👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, Financial Services.

Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.

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Role overview

Confidential Client is hiring a Sr Associate — Digital Product Management to join a Loyalty & Benefits platform team in Phoenix, AZ. You will work with engineering and cross-functional partners to prioritize backlog items, define user stories and MVPs, and deliver high-quality back-end systems that power loyalty qualification, tracking, and integrations. This is a hands-on product role on an Agile scrum team focused on core account attributes, program qualification, and channel integrations.

Estimated salary range: $89,250 - $150,250 per year (final pay depends on experience, location, and other job-related factors).

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What You’ll Do

• Partner with product, engineering, analytics and business stakeholders to translate business needs into clear requirements and prioritized backlog items.
• Lead a scrum team focused on maintaining and improving back-end bonus-qualification and loyalty systems.
• Write and refine user stories, acceptance criteria, and MVP definitions to enable predictable delivery.
• Use metrics and analytics to drive product decisions and measure impact.
• Identify technical gaps and coordinate with engineering to resolve risks and dependencies.
• Support research and business-case development for new features and product improvements.
• Maintain core product documentation, roadmaps, and release timelines.
• Foster a culture of product ownership and agile delivery across the team.

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Responsibilities

• Assist in building business cases and conducting preliminary regulatory impact research.
• Maintain and prioritize product backlog; establish timelines for releases.
• Collaborate with analytics to prioritize measurement and insights requests.
• Consult with cross-functional partners (marketing, membership rewards, operations, channels) for integrations and fulfillment.
• Ensure high availability, scalability and extensibility of loyalty and benefits capabilities.

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Minimum Qualifications

• 1–2 years experience working on or with software development teams (product, engineering, delivery).
• Knowledge of loyalty programs and related product features.
• Familiarity with agile and scrum methodologies; experience maintaining a healthy scrum backlog.
• Strong written & verbal communication skills; ability to work with stakeholders across levels.
• Analytical problem-solving and project management skills; ability to prioritize and deliver.
• Bachelor’s degree in Business, Computer Science, or equivalent experience preferred.
• Must be able to work on-site at the Phoenix office a minimum of three days per week (hybrid schedule).
• Depending on role and business need, Confidential Client may provide visa sponsorship for qualified candidates.

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Preferred / Nice-to-Have

• Hands-on experience with loyalty/benefits platforms, qualification/tracking systems, or offer/program engines.
• Prior experience defining MVPs and shipping incremental improvements in an Agile environment.
• Familiarity with back-end integrations, partner channels, and fulfillment processes.
• Experience partnering with analytics teams to define success metrics.

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Why You’ll Like This Role

• Work on mission-critical loyalty capabilities that impact customer experience at scale.
• Collaborate with product, engineering and analytics colleagues in a cross-functional, high-impact environment.
• Opportunities for career growth, mentorship, and exposure to enterprise platform design.
• Competitive pay, benefits, and programs that support wellbeing and development.

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Candidate logistics & compliance

• This role is a FULL_TIME position based in Phoenix, AZ.
• Remote work is not indicated; position requires hybrid on-site presence (minimum three days/week).
• Confidential Client is an Equal Opportunity Employer and will comply with applicable federal, state, and local hiring laws.
• Confidential Client may use AI-assisted tools to support initial application screening; human reviewers make final hiring decisions.

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Equal Opportunity & Hiring Transparency

Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.

If you have questions about how your data is used, please contact us directly.