Software Engineer, Agent Delivery
The Software Engineer, Agent Delivery at Confidential Client is responsible for deploying AI agents within large supply chain companies, working closely with customers to understand and automate critical workflows. This role combines engineering, product, and customer operations to design, build, and maintain reliable AI-powered systems in complex, often undocumented environments, driving impactful operational improvements and shaping product capabilities through direct customer engagement.
About Careertakes
👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, Technology, Information and Internet.
Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.
What You’ll Do
You will deploy and operate production AI agents and workflows inside complex, business-critical supply chain environments. This is a hands-on role working at the intersection of engineering, product, and customer operations.
- Lead customer deployments from discovery through production: design, prototype, build, and run AI agents and automated workflows.
- Embed with customer teams (operators, engineers, and executives) to translate messy operational requirements into durable technical solutions.
- Integrate agents with existing systems, APIs, authentication systems, and event-driven architectures.
- Debug and operate systems in production, identify failure modes, and implement reliability and monitoring improvements.
- Shape agent behavior, application logic, data flows, evaluation criteria, and security patterns for production deployments.
- Convert field learnings into reusable agents, integrations, evals, and product requirements to improve the core platform.
Who You Are
- 1+ years building and owning production systems in high-growth startups or similarly demanding environments.
- Strong experience with APIs, integrations, authentication, and event-driven architectures.
- Proven ability to debug complex production systems under time pressure.
- Comfortable working in ambiguous environments with incomplete documentation and evolving requirements.
- Strong communicator who can build trust with technical and non-technical stakeholders.
- Experience working directly with customers or on-site deployments is a plus.
Tech Stack & Tools
- Backend: Node.js + TypeScript (Encore.dev)
- Datastore: PostgreSQL
- LLMs & MLOps: OpenAI, Anthropic, Google foundation models, Vertex AI
- Browser automation: Playwright
- Frontend: Next.js + React + TypeScript
- Hosting / Cloud: Google Cloud Platform (GCP)
- Observability: Datadog for logging and metrics
Location & Work Model
- Location: New York, NY (onsite)
- Work model: Full-time, onsite (expected 5 days per week). Travel to customer sites may be required for deployments and onboarding.
Compensation & Benefits
- Estimated salary range: $135,000–$180,000 per year (final pay depends on experience, skills, and other factors).
- Equity, comprehensive health (medical, vision, dental), paid parental leave, 401(k) options, commuter benefits, learning & development stipend, and other employee perks.
- Additional benefits and exact compensation will be provided by the Confidential Client during the interview process.
Workplace Policy & Accommodations
The Confidential Client maintains an in-person workplace culture for this role. Reasonable accommodations are available for qualified candidates with disabilities in accordance with the ADA and applicable state/local laws.
Equal Opportunity & Hiring Transparency
Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.
If you have questions about how your data is used, please contact us directly.
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