Social Media and Brand Content Coordinator
The Social Media and Brand Content Coordinator at Confidential Client is responsible for creating and managing engaging multimedia content across social media platforms to promote the organization's mission and retail initiatives. This role involves content creation, community engagement, influencer coordination, and performance tracking to enhance brand presence and support marketing efforts within a collaborative team environment.
About Careertakes
👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, PR, Advertising & Marketing.
Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.
What You’ll Do
You’ll create and publish engaging multimedia content and support day-to-day social storytelling across the client’s social channels. Working with Marketing and PR stakeholders, you’ll capture mission-driven moments, highlight retail/donation initiatives, coordinate creator partnerships, and help grow audience engagement through consistent, on-brand content.
Responsibilities
- Create, edit, and schedule visual and written content (short-form video, graphics, photos, captions) across all primary social platforms.
- Monitor social channels; respond to routine comments/messages in a timely, on-brand voice and escalate sensitive inquiries to management.
- Assist with drafting and monitoring responses on local review platforms (Google, Yelp).
- Partner with field teams to gather content, capture client success stories, and promote store initiatives.
- Coordinate logistics for creators/influencers: product sourcing, outreach tracking, scheduling.
- Collect and organize photo, video, and written assets for internal/external storytelling and newsletters.
- Track baseline KPIs (engagement, reach, follower growth) and prepare monthly snapshot reports.
- Support marketing events, community activations, and general administrative tasks as assigned.
- Perform other duties as directed to support organizational needs.
Minimum Qualifications
- Bachelor’s degree in business, marketing, journalism, public relations, or related field preferred; equivalent professional experience considered.
- Experience managing social media accounts or producing digital content (internship/freelance acceptable).
- Familiarity with multi-platform posting tools (Buffer, Hootsuite, HubSpot).
- Proficient with Microsoft Office and Adobe Suite.
- Basic graphic design and mobile video editing skills (Canva, CapCut, Adobe Creative Cloud, or similar).
- Strong written communication, storytelling, and copy-editing skills.
- Reliable transportation to travel to assigned locations.
- Must be legally authorized to work in the United States without sponsorship; Confidential Client does not offer visa sponsorship.
Nice-to-Have / Tools
- Hands-on with short-form video workflows and mobile editing apps.
- Experience tracking social KPIs and creating monthly performance snapshots.
- Comfortable coordinating creator/influencer logistics and partner outreach.
Key Performance Indicators (KPIs)
- Maintain consistent publishing cadence and an up-to-date content calendar.
- Timely community engagement and escalation of customer-service issues.
- Identify and develop client success stories for reuse across channels.
- Increase audience engagement and follower reach across primary platforms.
- Provide reliable marketing support to cross-functional stakeholders.
Physical Requirements & Work Environment
- Primarily computer-based work; ability to sit, stand, bend, and reach.
- May lift, push, or pull up to 25 lbs while capturing or transporting content.
- Ability to travel locally to retail and program locations as required.
Compensation & Employment Type
- Estimated pay: $33,096 per year (estimated).
- Employment type: Contract / Full-time (per source).
- Location: Spring Valley, TX (work will include in-person visits to assigned client locations).
How We Work (Legal & Conduct)
- Maintain professionalism, good judgment, and confidentiality.
- Follow client policies, loss-prevention and safety regulations, and applicable local/state/federal laws.
- Reasonable accommodations are available; applicants needing assistance should indicate that during the process.
Equal Opportunity & Hiring Transparency
Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.
If you have questions about how your data is used, please contact us directly.
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