ServiceNow PM Workflows Consultant
The ServiceNow PM Workflows Consultant role is an entry-level IT Project Manager position supporting the Confidential Client Office of Information Management. The role focuses on collecting and analyzing project portfolio data, preparing reports and dashboards within ServiceNow, coordinating governance meetings, and ensuring accurate project documentation to aid leadership decision-making.
About Careertakes
👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, IT.
Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.
What You’ll Do
The ServiceNow PM Workflows Consultant will support the IT Portfolio Office by maintaining portfolio data, producing reports and dashboards, and helping governance run smoothly. This is an entry-level to early-career role focused on data accuracy, reporting, and stakeholder communication.
- Collect, consolidate, and validate project and portfolio data from multiple sources.
- Prepare weekly and monthly portfolio reports and executive dashboards.
- Monitor project financials, including budgets, forecasts and actual expenditures.
- Coordinate project governance meetings and record/track follow-up action items.
- Support portfolio planning, intake, and prioritization activities.
- Maintain and validate information in the portfolio management tool (ServiceNow).
- Analyze portfolio data and produce summary views that tell a clear story for leadership.
- Create dashboards and visualizations to communicate portfolio performance and key metrics.
- Assist with month-end and quarterly reporting activities.
- Maintain reporting documentation, report definitions and standard operating procedures.
- Identify opportunities to improve reporting processes and data quality.
Qualifications
- Associate’s or Bachelor’s degree in business, information technology, finance, management, or a related field — or equivalent experience.
- Strong attention to detail and proven analytical ability.
- Solid written and verbal communication skills.
- Strong organizational and time-management skills with the ability to handle multiple priorities.
- Experience preparing reports and executive-level dashboards.
Skills & Tools
- ServiceNow (experience preferred)
- Microsoft Excel (advanced reporting skills), PowerPoint, Outlook, Word
- Microsoft Teams and SharePoint
- Experience with GitLab is a plus
- Dashboarding and data visualization best practices
Compensation & Schedule
- Estimated salary: $123,060 per year (estimated).
- Employment type: Full-time.
- Contract/assignment dates (per original posting): 08/31/2026 – 06/30/2027.
- Location: Atlanta, GA (on-site or as specified by the confidential client).
About the Confidential Client
Our confidential client is an established IT organization providing professional IT consulting and staff-augmentation services for technology and enterprise programs. The client values data-driven decision-making and invests in tools and processes that help leadership understand portfolio performance.
Equal Opportunity & Hiring Transparency
Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.
If you have questions about how your data is used, please contact us directly.
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