About Careertakes

👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, IT.

Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.

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Position overview

Confidential Client (via Careertakes) is looking for a senior ServiceNow Developer to design, build, and advance enterprise ServiceNow capabilities that enable AI-enabled automation, AIOps, and intelligent service management. This full-time role supports mission-focused IT modernization work in a government contracting environment and requires an active Top-Secret clearance with the ability to obtain TS/SCI (CI Poly).

Estimated pay: $105,537 per year (estimated).

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What you’ll do

This role is a hands-on technical lead for ServiceNow platform implementations and integrations. Key responsibilities include:

• Lead hands-on ServiceNow development: client scripts, business rules, UI actions, UI policies, data policies, Script Includes, catalog items, Service Portal widgets, UI pages, Flow Designer flows, and Integration Hub spokes.
• Build integrations between ServiceNow and external systems using REST, SOAP, and APIs.
• Design and implement AI-enabled automation and AIOps workflows (event correlation, anomaly detection, predictive incident response, automated remediation).
• Integrate machine learning/analytics services into ServiceNow workflows to enable predictive operations and data-driven dashboards.
• Ensure development aligns with enterprise architecture, cybersecurity, and platform governance.
• Translate stakeholder requirements into scalable technical solutions and provide technical estimates/designs.
• Participate in Agile ceremonies (sprint planning, stand-ups, reviews, retrospectives).
• Mentor junior developers and act as the escalation point for complex technical issues.
• Other duties as assigned to support mission objectives.

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What we’re looking for (required)

Candidates must meet these baseline requirements:

• High school diploma or GED (Bachelor’s degree preferred — see below).
• 1+ years of ServiceNow / ITSM development experience (Full-Stack skills: HTML, CSS, JavaScript).
• Familiarity with Agile development practices.
• Ability to obtain ServiceNow Certified System Administrator (CSA) within 6 months.
• Active Top-Secret clearance with the ability to obtain TS/SCI with CI Poly.
• Ability to pass background and drug screening.
• Strong written and verbal communication skills and ability to work with diverse stakeholders.
• Ability to manage multiple tasks in a fast-paced contracting environment.

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Preferred qualifications

• Bachelor’s or master’s degree in Computer Science, Information Technology, Engineering, or related field.
• Experience with AIOps, intelligent automation, or AI-enabled operational platforms.
• Experience integrating ServiceNow with monitoring tools, data platforms, or operational analytics systems.
• Experience with enterprise integration technologies (REST APIs, microservices, automation frameworks).
• Experience supporting large-scale enterprise IT environments, especially within federal or defense contexts.

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Skills & tools (keywords candidates search for)

• ServiceNow (Flow Designer, Integration Hub, Service Portal)
• ITSM development, scripting (JavaScript)
• REST / SOAP APIs, integrations
• AIOps, AI-enabled automation, predictive analytics
• HTML, CSS, Full-Stack development
• Agile development practices
• Active Top-Secret clearance / TS/SCI eligibility

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Why you’ll grow / Benefits

Confidential Client supports professional development through on-the-job learning, formal programs, and mentorship. Benefits include access to career development, wellbeing programs, and the chance to work on mission-critical IT modernization in a collaborative culture.

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Clearance & hiring notes

• This role requires an active Top-Secret clearance and the ability to obtain TS/SCI with CI Poly.
• Successful candidates must pass background and drug screening.
• This position supports federal/defense contracts — candidates must be eligible to work on U.S. government projects.

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Equal Opportunity & Hiring Transparency

Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.

If you have questions about how your data is used, please contact us directly.