ServiceNow Deployment- Experienced Associate
The ServiceNow Deployment Experienced Associate at Confidential Client is responsible for designing, implementing, and managing secure cloud infrastructure and IT systems to optimize business operations and client service availability. This role involves monitoring and troubleshooting cloud-based environments, collaborating with diverse teams, and applying industry-leading practices to deliver quality solutions while developing professional skills and commercial awareness. The position offers growth opportunities within Confidential Client's Cloud Engineering practice through active client engagement and continuous learning.
About Careertakes
👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, IT.
Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.
Overview
Confidential Client is seeking a ServiceNow Deployment — Experienced Associate to join a Cloud Engineering practice supporting cloud infrastructure, platform operations, and client-facing deployments. This role focuses on designing and operating secure IT systems, monitoring cloud services, troubleshooting issues, and applying industry best practices to ensure high availability and performance.
What You’ll Do
- Design, implement, and maintain secure IT systems that support business operations and optimize performance.
- Manage and optimize cloud infrastructure and cloud-based services to ensure seamless operations and availability for clients.
- Monitor, troubleshoot, and resolve incidents in cloud environments to minimize downtime and improve reliability.
- Apply industry-leading practices for cloud operations, infrastructure-as-code, and service management.
- Collaborate with cross-functional teams to address client challenges and deliver quality technical solutions.
- Gather and analyze operational data from multiple sources to identify patterns, root causes, and improvement opportunities.
- Build commercial awareness by understanding client business needs and how technical solutions create value.
- Uphold professional and technical standards, including the Firm’s code of conduct and independence requirements.
- Communicate clearly and actively listen to team members and clients to foster effective collaboration and knowledge sharing.
Minimum Qualifications
- Bachelor’s degree in a relevant field (or equivalent demonstrated experience).
- At least 1 year of professional experience in IT, cloud engineering, systems administration, or related roles.
- Demonstrated familiarity with cloud infrastructure and cloud-based service management tools.
- Strong verbal and written communication skills and proven ability to work in team-based client engagements.
Preferred / Helpful Experience
- Degree or coursework in one or more of: Analytics / Data Science, AI / Robotics, Computer Science / Information Systems, Engineering, Project/Technology Management, Operations/Supply Chain, Risk Management.
- Hands-on experience with ServiceNow platform deployments, cloud monitoring tools, or infrastructure-as-code tooling.
- Ability to apply analytical thinking to operational metrics and incident data.
- Adaptability to diverse client environments and shifting priorities.
- Interest in building a professional brand and growing technical and commercial skills.
Compensation & Benefits
- Salary range: $63,000 — $140,000 per year. Actual pay within this range will depend on skills, experience, qualifications, and location, and in accordance with applicable employment laws.
- Eligible for an annual discretionary bonus (per client policy).
- Typical benefits may include medical, dental, vision, retirement savings (401k), paid holidays, vacation, and sick leave. Specific benefits and eligibility are provided by the client.
Workplace & Eligibility
- Employment type: Full-time.
- Location: West Milwaukee, WI — this posting follows applicable U.S. and Wisconsin employment laws.
- Visa/immigration sponsorship and remote work arrangements vary by client policy; applicants should be authorized to work in the U.S. per the client’s hiring requirements unless otherwise noted.
Notes on Candidate Experience
Careertakes and the Confidential Client seek candidates who are curious, eager to learn, and committed to delivering quality technical work for clients. This role is suitable for early-career professionals who want hands-on cloud experience, client exposure, and a path to broaden their technical and business skills.
Equal Opportunity & Hiring Transparency
Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.
If you have questions about how your data is used, please contact us directly.
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