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Senior Associate, Product Manager - Digital Onboarding - (Business Cards & Payments)

Confidential Client•Financial Services
Entry LevelFull-timeOn-SiteN/A
McLean, Virginia
A Day Ago

The Senior Associate Product Manager at Confidential Client's Business Cards & Payments team leads the Digital Onboarding Personalization initiative to enhance user engagement, retention, and satisfaction. This role involves collaborating with engineering, design, and data science teams to build and scale a tailored onboarding experience using behavioral insights and customer segmentation. The position offers growth in human-centered design, business focus, technology-driven development, and transformational leadership within an agile environment.

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Description

About Careertakes

👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, Financial Services.

Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.


About the Role

Confidential Client is seeking a detail-oriented Senior Associate Product Manager to join the Business Cards & Payments team and help lead the Digital Onboarding — Onboarding Personalization initiative. You will work closely with engineering, design, and data science to build and scale a Personalization Engine that tailors onboarding flows based on user intent, behavior, and segmentation. This is a hands-on product role that values curiosity, analytical thinking, and practical experience applying AI tools to solve product challenges.


What You’ll Do

  • Partner with engineering, design, and data science to define and deliver onboarding personalization features
  • Break down business epics into features and user stories, and prioritize for MVP or valid feature tests
  • Write clear acceptance criteria and identify research needs to inform design and development
  • Use hypothesis-driven analysis and metrics to validate impact and prioritize roadmap items
  • Drive cross-functional alignment and manage risk through established processes
  • Work autonomously in an agile environment to research and build features that leverage evolving technologies, including AI-enabled tools and automations
  • Participate in horizontal forums and stakeholder communications to articulate roadmap and product decisions

Minimum Qualifications

  • Bachelor’s degree or military experience
  • Minimum 1 year of experience in product management, product design, agile delivery, business analysis, data science, or software engineering
  • Experience working with cross-functional teams in agile development

Preferred Qualifications

  • Bachelor’s degree in computer science or engineering
  • 1+ years translating business strategy or analysis into consumer-facing digital products
  • 1+ years working on core product platforms that power digital experiences
  • Demonstrated interest in AI and examples of using AI tools or agents to learn, prototype, or automate workflows
  • Experience as a product owner or similar role in an agile delivery process

Compensation & Benefits

  • Location: McLean, VA
  • Salary range for this location: $111,200 - $126,900 per year
  • Role is eligible for performance-based incentive compensation, which may include cash bonuses and/or long-term incentives
  • Confidential Client offers a comprehensive benefits package covering health, financial, and wellness programs. Eligibility varies by employment status.

Additional Details

  • Employment type: Full-time
  • Location requirement: This listing is for candidates willing to work in McLean, VA
  • Immigration sponsorship: At this time, Confidential Client will not sponsor new applicants for employment authorization or provide immigration-related support for this position
  • Background checks and accommodations: Confidential Client promotes a fair hiring process, will consider applicants with criminal histories in accordance with applicable laws, and will provide reasonable accommodations as required. If you need an accommodation during the process, disclose it through the appropriate recruiting contact after progressing in the process.

Equal Opportunity & Hiring Transparency

Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.

If you have questions about how your data is used, please contact us directly.

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