Salesforce Operations Specialist - Field Services
The Salesforce Operations Specialist supports Field Services operations by facilitating Salesforce adoption, centralized dispatch, contract interpretation, and process documentation. This entry-level role bridges technology and operations, offering growth opportunities in a technology-enabled environment focused on process improvement and operational efficiency.
About Careertakes
👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, IT.
Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.
Overview
Confidential Client is seeking an early-career, technically curious Salesforce Operations Specialist to support a growing Field Services operation in Bloomfield, PA. This role sits between technology and operations and focuses on using Salesforce to support centralized dispatch, contract administration, process documentation, and day-to-day operational activities.
This is not a Salesforce developer or advanced administrator role — it’s an excellent opportunity to learn Salesforce, gain operational experience, and grow in a technology-enabled field services environment.
What You’ll Do
- Learn and use Salesforce to support Field Services workflows and processes
- Support centralized dispatch and coordination across multiple locations
- Interpret contract requirements and translate them into actionable operational tasks
- Assist with Salesforce data entry, reporting, data quality, and regular maintenance
- Document processes and institutional knowledge to create repeatable procedures
- Collaborate with dispatchers, contract administrators, operations, and technology teams
- Help standardize processes and drive continued adoption of Salesforce
- Gain exposure to additional operational systems (for example, telematics)
What We’re Looking For
- Bachelor’s degree preferred; entry-level candidates are encouraged to apply
- Strong technical aptitude and an ability to learn new systems quickly
- High attention to detail, strong organization, and clear communication skills
- Interest in Salesforce, operations, logistics, or process improvement
- Ability to translate business requirements into actionable tasks
- Prior Salesforce experience is a plus but not required
Compensation & Benefits
- Estimated pay: $103,406 per year (estimated)
- This range reflects the employer’s reasonable in-good-faith estimate at the time of posting. Final pay is based on factors such as education, experience, skills, and business needs.
- Benefits (eligible employees): medical, dental, vision, HSA, FSA, 401(k), life/disability/ADD insurance
- Paid time off available for salaried employees; hourly eligibility per law and contract terms
Additional Information
- Employment type: Full-time
- This role focuses on operational support and adoption of Salesforce within Field Services, not on advanced Salesforce development.
- Confidential Client provides equal consideration to all qualified applicants.
Equal Opportunity & Hiring Transparency
Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.
If you have questions about how your data is used, please contact us directly.
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