Sales Support
The Sales Support role at Confidential Client involves providing comprehensive administrative and operational assistance to the Americas sales team. Responsibilities include managing customer quotations, orders, sales reporting, and coordinating internal and external communications to ensure efficient sales processes. The position requires strong organizational skills, attention to detail, and effective collaboration across multiple teams to support customer success and sales operations.
About Careertakes
👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, Admin.
Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.
What You’ll Do
Confidential Client is hiring a Sales Support / Sales Administrator to support the Americas sales organization from the San Jose, CA office. You will provide day-to-day administrative and operational support to help the sales team deliver accurate quotes, manage orders, maintain reporting, and keep internal processes running smoothly.
- Provide administrative and operational support to the Americas sales team
- Prepare customer quotations, proposals, and supporting documentation as requested by Sales
- Track quotations, purchase orders, order status, shipments, delivery dates, and outstanding customer actions
- Facilitate new-customer setup with legal and operations teams (vendor registration, NDAs, tax paperwork)
- Work with Sales Operations to prepare routine sales reports, pipeline summaries, forecast updates, dashboards, and presentation materials
- Organize customer meetings, internal sales calls, internal reviews, training sessions, and industry events
- Coordinate travel arrangements, meeting logistics, calendars, and expense reporting when required
- Coordinate internal programs such as GAP, Win Stories, and the VTOP process to ensure cadence and follow-through
- Maintain general office support for the Sales team (datasheets, event supplies, etc.)
- Perform additional duties as assigned by the sales leadership team
Qualifications
- Associate degree or bachelor’s degree in business administration, marketing, communications, or related field preferred; equivalent experience considered
- 1–3 years of administrative, customer service, sales-support, or sales-operations experience preferred; strong entry-level candidates welcome
- Strong proficiency with Microsoft Outlook, Excel, Word, PowerPoint, and Microsoft Teams
- Experience with Microsoft Dynamics Sales or other CRM platforms preferred
- Excellent written and verbal communication skills
- High attention to detail and commitment to data accuracy
- Ability to manage multiple priorities and follow assignments through to completion
- Professional and responsive approach when working with customers, partners, and internal teams
- Ability to work independently while contributing effectively across a geographically distributed organization
Preferred Qualifications
- Familiarity with quotations, purchase orders, order management, and forecasting
- Experience working with distributors, manufacturers’ representatives, or channel partners
- Basic understanding of sales terminology, product configurations, lead times, and customer procurement processes
- Experience supporting field sales teams across multiple territories or time zones
Key Competencies
- Strong organization and time-management skills
- Accuracy and attention to detail
- Customer responsiveness and clear communication
- Problem-solving ability and follow-through
- Cross-functional collaboration and adaptability
- Professional judgment and confidentiality
Compensation & Benefits
- Pay range (posted): $34.00 to $64.00 per hour. Exceptional qualifications, experience, and location may impact salary.
- Benefits may include paid time off, health/life/disability insurance, 401(k), and bonus opportunities (details provided by the employer).
Location & Work Authorization
- Location: San Jose, California (on-site / hybrid arrangements will be determined by the client)
- Applicants must be legally authorized to work in the United States. Confidential Client will comply with applicable federal, state, and local employment laws.
Equal Opportunity & Hiring Transparency
Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.
If you have questions about how your data is used, please contact us directly.
Negotiate a higher salary! Check the salary ranges for this job type in your area.
View My Salary Range