About Careertakes

👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, Sales.

Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.

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What You’ll Do

The Sales Support Representative will be an important entry-level member of the sales organization, supporting business development and helping deliver an exceptional customer experience. This role partners with sales, operations, and finance to ensure accurate quotes, timely order processing, and smooth customer communications.

• Coordinate sales team schedules, meetings, and event preparations
• Respond to customer inquiries and follow up on sales requests promptly
• Prepare and revise sales quotes and presentations quickly and accurately
• Manage price, inventory, and client communications; escalate issues when appropriate
• Maintain accurate CRM records for leads, accounts, quotes, and orders
• Review pre-orders for billing, shipping, and product detail accuracy prior to completion
• Support payment collection and assist customers with prepayments and credit applications
• Collaborate cross-functionally to remove blockers and improve the sales-to-fulfillment process
• Conduct post-sale follow-ups to collect feedback and identify referral opportunities
• Assist with sales reporting, KPI tracking, and basic market research

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Experience & Skills

• Bachelor’s degree OR ~2 years of experience in customer service / sales support (or equivalent combined experience)
• Strong organizational skills and attention to detail to manage multiple priorities and deadlines
• Proactive, solutions-focused approach to improve efficiency and sales outcomes
• Fast learner with the ability to become an expert on internal systems, products, and procedures
• Proficient with Microsoft Office: Outlook, Word, and Excel
• Professional verbal and written communication skills
• Eagerness to learn and grow — this role is expected to provide a pathway into a full-time sales position

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Compensation & Benefits

• Estimated base salary: $48,189 per year (estimated)
• Quarterly team performance bonuses
• Healthcare reimbursement allowance
• 401(k) retirement plan with company match
• Company-provided life insurance benefits
• 2+ weeks PTO per year plus additional end-of-year office/facility closure (around Christmas/New Year)
• Major holidays off per company schedule
• Supportive, collaborative team environment with strong growth potential

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Work Environment & Schedule

• Full-time, in-office role in Paw Creek, NC (Paw Creek area / Charlotte region)
• Standard office hours: 8:00 AM – 5:00 PM EST, Monday–Friday
• This role requires regular on-site presence to coordinate with sales and operations teams

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About the Client

Confidential Client is an established global manufacturer and distributor operating in the outdoor and event equipment space. They design and bring to market premium canopy tents, mobile structures, and folding furniture, and are expanding their North American sales and distribution operations. The team values craftsmanship, sustainability, and a collaborative, growth-oriented culture.

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Equal Opportunity & Hiring Transparency

Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.

If you have questions about how your data is used, please contact us directly.