About Careertakes

👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, Aerospace & Defense (Aircraft Interiors).

Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.

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Role overview

This Sales Order Administrator (Level 1) role supports AOG (Aircraft On Ground) and standard customer order processing for a Confidential Client in the aerospace & defense / aircraft interiors space. You will manage order entry, coordinate with cross‑functional teams (IPT, Contracts, Accounting, Shipping, AR) and be a primary point of contact for customer order inquiries and escalations.

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What You’ll Do

• Ensure sales orders are entered accurately and in a timely manner using the company ERP system
• Partner with the Integrated Project Team (IPT) to confirm order correctness and delivery dates
• Validate order information against customer purchase orders and update order changes
• Maintain a PO-entry tracker to give visibility to Contracts and Accounting teams
• Review aging reports weekly and provide updates to Accounts Receivable on past‑due accounts
• Prioritize and expedite AOG orders to ensure on‑time shipment
• Manage inbound customer emails, follow up, and escalate issues to management when needed
• Coordinate internally with operations, logistics, and service teams to resolve order issues
• Support RMAs and claims processing as required
• Perform other duties consistent with the level of the administrator and business needs

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Qualifications

• Education: High school diploma required; Bachelor’s degree preferred
• Experience: 2–3 years of data entry, order entry, or customer support experience (entry‑level hires considered with relevant exposure)
• Systems: Proficient in Microsoft Excel, PowerPoint, Word; basic ERP/MRP experience preferred
• Accounting: Basic accounting knowledge helpful for aging reports and AR coordination
• Communication: Excellent verbal and written communication skills; customer‑facing professionalism
• Other: Strong attention to detail, prioritization, multi‑tasking, and problem‑solving skills; ability to work under pressure and meet deadlines

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Working Conditions & Additional Info

• Employment type: Full‑time (may be part‑time or temporary depending on business needs)
• Schedule: Willingness to work flexible schedules including weekends and holidays as needed
• Travel: Some travel may be required
• Relocation: May be required to relocate to another Confidential Client facility in the future
• Language: Fluent English required
• ITAR: This position is not ITAR‑controlled (U.S. citizenship/permanent residency not required per source)
• Level: Entry‑level Sales Order Administrator (Level 1)

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Compensation & Location

• Pay range: $19.05 - $29.94 per hour (approx. $40,870/year estimated) — posted range from the hiring data feed
• Job location: Stanton / Garden Grove area, CA (ZIP 92841) — candidates should be able to work on site as required

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Equal Opportunity & Hiring Transparency

Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.

If you have questions about how your data is used, please contact us directly.