About Careertakes

👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, Graduate.

Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.

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What You’ll Do

This is a technical, customer-facing engineering role (not a traditional quota-driven sales position). You will evaluate customer operations, diagnose equipment and process issues, and recommend practical, value-driven solutions across parts, service, equipment upgrades, training, and capital projects.

• Develop a deep understanding of customer manufacturing processes and installed equipment
• Analyze equipment performance, service history, and operational metrics to find improvement opportunities
• Recommend replacement parts, upgrades, maintenance programs, and training to improve reliability and throughput
• Prepare technical proposals, quotations, and ROI-based recommendations
• Manage opportunities from discovery through implementation and customer follow-up
• Partner with Engineering, Operations, Service, and Commercial teams to build customer-focused solutions
• Use CRM and business systems to track opportunities and document customer activity

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Ideal Candidate

You may be a recent graduate or early-career engineer who enjoys applying technical skills directly with customers. You are curious, analytical, and motivated to turn technical know-how into measurable business value.

• You enjoy troubleshooting complex problems and learning how industrial machinery and systems operate
• You like working directly with customers to influence outcomes and improve operations
• You focus on continuous improvement, process optimization, and equipment lifecycle management

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Qualifications

• Bachelor’s degree in Mechanical, Manufacturing, Industrial, Process Engineering, Engineering Technology, or a related discipline
• Strong technical aptitude and structured problem-solving skills
• Excellent written and verbal communication and interpersonal skills
• Ability to manage multiple priorities and projects concurrently
• Proficiency with Microsoft Office (Excel, PowerPoint, Word)

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Preferred

• Internship, co-op, or hands-on experience in manufacturing, automation, machinery, or industrial equipment environments
• Experience with CRM, ERP, Power BI, or similar business systems
• Exposure to capital equipment, aftermarket services, or technical support functions

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Why Join Confidential Client

• Competitive pay plus performance bonus and day-one benefits
• 401(k) with company match
• Direct exposure to engineering, manufacturing, and commercial leadership
• Hands-on involvement with industrial equipment and customer operations
• Professional development, mentorship, and clear career paths into Technical Sales, Account Management, and Commercial Leadership

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Career Growth Opportunity

This role gives significant exposure to customers, applications, and commercial strategy. Successful candidates can advance into account management, strategic business development, technical sales leadership, or other customer-facing leadership roles.

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Equal Opportunity & Hiring Transparency

Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.

If you have questions about how your data is used, please contact us directly.