Sales & Customer Success Associate
The Sales & Customer Success Associate is responsible for delivering in-person presentations and providing personalized customer service to drive sales and increase customer satisfaction in the telecommunications industry. This role involves identifying customer needs, upselling products, collaborating with team members, and maintaining up-to-date product knowledge to achieve sales targets. The position requires daily on-site presence and active participation in training and team strategy sessions.
About Careertakes
👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, telecommunications consulting and sales.
Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.
About the Role
Our confidential client, a growing telecommunications consulting and sales organization serving customers across the Atlanta area, is hiring an entry-level Sales & Customer Success Associate. This on-site, customer-facing role focuses on in-person presentations, driving new customer acquisition, and delivering excellent customer service at events and local appointments.
What You’ll Do
- Deliver in-person presentations and product demos to prospective customers
- Educate customers on product features, promotions, and service benefits
- Listen actively to identify customer needs and recommend appropriate solutions
- Upsell and cross-sell products using product knowledge and competitive positioning
- Accurately record customer contact details, installation dates, and sales packages
- Coordinate with Sales Executives and Customer Service team members to meet sales targets
- Attend required on-site training and virtual team meetings to stay current on products and campaigns
- Work collaboratively with fellow Sales & Customer Success Associates to improve engagement tactics
Who You Are (Preferred Skills)
- Persuasive communicator comfortable presenting to groups and individuals
- Entrepreneurial, competitive mindset with a drive to exceed sales goals
- Team player who adapts quickly in a fast-paced, event-driven environment
- Solution-oriented and proactive when troubleshooting customer issues
- Professional representative of the confidential client; focused on building long-term customer relationships
Minimum Qualifications
- High school diploma or equivalent (Bachelor’s degree in Business, Communications, or related field preferred)
- 1–3 years of experience in sales, promotions, retail, or customer service preferred
- Reliable transportation for daily travel to office and events
- Ability to work on-site regularly and attend scheduled events
Location & Schedule
- Job location: Northlake, GA (on-site). Role requires daily travel to the office and in-person events in the local area.
- This is an on-site, field-facing position. Candidates must have reliable transportation.
Compensation (Estimated)
- Estimated annual compensation: $60,494 per year (estimated).
Equal Opportunity & Hiring Transparency
Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.
If you have questions about how your data is used, please contact us directly.
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