About Careertakes

👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, Metals distribution & industrial manufacturing.

Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.

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Position overview

Confidential Client is hiring a Sales Coordinator to provide day-to-day support to the sales team in Bolingbrook, IL. This entry-level Sales Support role centers on customer service, order and data entry, and internal coordination across Sales, Procurement, Operations, and Credit teams. This is a strong opportunity to build a career in sales within the metals distribution / industrial manufacturing industry.

Estimated salary: $40,000 - $60,000 per year (approx. $43,564 estimated).

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What You’ll Do

The Sales Coordinator will support customer accounts and sales staff by handling inquiries, maintaining order records, and helping ensure on-time, accurate deliveries and communications.

• Handle customer inquiries, order requests, and information requests professionally and promptly
• Enter, review, and maintain customer orders in company systems (order entry / data entry)
• Coordinate order activity: changes, cancellations, acknowledgements, shipment updates, ASNs, PODs, and related docs
• Expedite orders by following up with internal teams, suppliers, processors, and vendors
• Manage daily email and phone communications with customers and sales staff
• Maintain customer contact records, pricing updates, and account tools (portals, scorecards, forecasts)
• Assist with RMA, RA, PPAP, and other quality-related or account-specific processes
• Help identify process gaps and opportunities to improve accuracy, efficiency, or customer satisfaction
• Support overflow reporting and administrative tasks for management and sales staff
• Participate in training to build product, system, and industry knowledge
• Occasional travel to customers, suppliers, or vendors as business needs require

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What We’re Looking For

• Bachelor’s degree in business, marketing, supply chain, or related field required
• Prior customer service, administrative, or sales support experience preferred
• Strong attention to detail and ability to manage multiple priorities in a fast-paced environment
• Comfortable learning and using web-based systems and customer portals
• Proficiency in Microsoft Office, especially Excel
• Prior experience in sales or the metals industry is helpful but not required
• Strong communication skills (phone, email) and a customer-first mindset

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Benefits & Development

• Health, dental, and vision insurance
• 401(k) with company match
• Paid training and professional development opportunities
• Opportunity to build a long-term career in sales and supply-chain operations

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Location & Other Details

• Location: Bolingbrook, IL (Confidential Client office)
• Employment type: Full-time
• Occasional travel may be required
• Reasonable accommodations: If you require reasonable accommodation to complete your application or any part of the recruiting process, please contact the hiring team.

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Equal Opportunity & Hiring Transparency

Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.

If you have questions about how your data is used, please contact us directly.