About Careertakes

👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, Healthcare & Nursing.

Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.

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What You’ll Do

Confidential Client is hiring a Residential Coordinator to manage and improve residential supports for adults with intellectual and developmental disabilities (IDD). This role balances case management, provider oversight, advocacy, regulatory compliance, and direct relationship-building with individuals, families, and interdisciplinary teams.

• Manage an assigned caseload of adults receiving residential services
• Monitor health, safety, rights, preferences, and overall quality of life for each individual
• Build professional, person-centered relationships with individuals, host-home providers, family caregivers, and support teams
• Advocate for appropriate, high-quality services and supports
• Coordinate care with families, guardians, case managers, therapists, medical providers, state personnel, and other team members
• Monitor diagnoses, medications (routine and PRN), medical appointments, and follow-up protocols
• Develop and implement service, safety, behavior, treatment, and support plans in partnership with leadership and teams
• Conduct required health, safety, and welfare visits, including annual unannounced home visits and compliance inspections
• Supervise, train, support, and hold residential contractors accountable for service delivery and documentation
• Provide education and resources to individuals, families, providers, and support teams
• Participate in team meetings, clinical supervision, administrative reviews, Human Rights Committee reviews, and court hearings as needed
• Complete documentation and case records accurately and within required timeframes
• Audit individual and provider records for accuracy, completeness, and regulatory compliance
• Use sound judgment to resolve complex concerns, make timely decisions, and respond effectively during emergencies
• Participate in a 24/7 on-call rotation as scheduled or assigned and provide backup direct care, transportation, or shift coverage when required
• Use trained NVCI techniques and approved physical interventions only when necessary and permitted to maintain safety
• Immediately report suspected mistreatment, abuse, neglect, or exploitation as a mandatory reporter
• Use email, electronic records, HR systems, and data-tracking applications effectively
• Adapt to changing program, organizational, and regulatory needs

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Compensation

• Annual salary range: $57,897 – $64,000 (USD)
• Employment type: Full-time

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Qualifications

• Bachelor’s degree in human services, human development, social services, psychology, or related field preferred (some levels accept high school diploma/GED)
• Minimum experience varies by level (I–III):
  • Coordinator I: Entry-level; HS diploma/GED required; 1–2 years relevant experience preferred
  • Coordinator II: 2–4 years IDD or similar experience; able to manage a full caseload independently
  • Coordinator III: 3+ years residential, case-management, leadership, or IDD experience; experience mentoring staff and managing complex cases
• Demonstrated success managing complex or high-acuity cases
• Experience mentoring, training, or supervising employees
• Advanced knowledge of IDD regulations, compliance requirements, and residential program operations
• Ability to complete and maintain required specialized certifications

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Requirements for All Levels

• Must be at least 18 years old (role includes driving responsibilities)
• Valid driver’s license and reliable transportation required; must be willing to transport individuals when needed
• Ability to travel between residential settings, appointments, meetings, and client locations
• Must successfully complete and maintain CPR, First Aid, Medication Administration, NVCI, and other required training or certifications
• Ability to perform the physical responsibilities of the role and respond calmly during behavioral escalations and emergencies
• Must be able to provide direct care and coverage when program needs require it
• Must complete all required background checks for working with at-risk adults

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Why Join Our Client

Working as a Residential Coordinator with Confidential Client offers meaningful impact and professional growth in case management, residential compliance, provider oversight, advocacy, and leadership. You’ll work independently while supported by a collaborative clinical and operations team.

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Benefits

Health & financial benefits may include (eligibility may depend on employment status and tenure):

• Flexible paid time off
• Medical, dental, and vision insurance
• Postpartum wellness package and hospital indemnity coverage
• Flexible spending and dependent care accounts; monthly dependent care contribution
• Accident and short-term disability insurance
• 100% employer-paid life insurance; voluntary term life options
• Pet insurance, mileage and cell phone reimbursement, discounted cell phone plans
• 401(k) with up to a 4% employer match

Well-being & professional development:

• Employee Assistance Program (mental health, legal, financial resources)
• Paid professional development and certification opportunities
• Free clinical supervision for qualifying degrees/licenses
• Anniversary recognitions, bonus opportunities, and parental support programs

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Coordinator Levels (I–III)

Residential Coordinator I

• Entry-level role for those building experience in residential or IDD services
• High school diploma/GED required; related bachelor’s degree preferred
• 1–2 years relevant experience preferred

Residential Coordinator II

• Experienced coordinator who independently manages a full caseload
• Related bachelor’s degree preferred
• 2–4 years IDD or similar service experience
• Experience coordinating with interdisciplinary teams; trauma-informed care preferred

Residential Coordinator III

• Advanced coordinator with strong residential, compliance, and leadership skills
• Related bachelor’s degree preferred
• 3+ years residential, case-management, leadership, or IDD experience
• Experience managing complex cases and mentoring staff

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Equal Opportunity & Hiring Transparency

Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.

If you have questions about how your data is used, please contact us directly.