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Referral Partner Manager - Chandler, AZ

Confidential Client•Software & Technology
Entry LevelFull-timeHybrid$43,909
Duluth, Georgia
18 Hours Ago

The Referral Partner Manager is responsible for building and managing a nationwide pipeline of referral partners to generate qualified customer introductions for Confidential Client's services. This early-career sales role involves prospecting, onboarding, and activating partners across SMB and mid-market segments, collaborating closely with sales and marketing teams to drive customer adoption and revenue growth. The position requires strong communication, organizational skills, and the ability to manage relationships across a broad territory with occasional travel.

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Description

About Careertakes

👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, HR Technology (SaaS).

Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.


Who We Are

Confidential Client is an HR technology (SaaS) company that helps HR professionals make confident employment decisions by delivering clear, timely guidance about employment and labor law and related HR processes. Our platform supports HR teams with compliance tools, education, and enablement that improve efficiency and reduce risk.


The Opportunity

We are hiring an early-career Referral Partner Manager (Partner Development Representative — Referral Partnerships) to build a nationwide pipeline of organizations that can refer Confidential Client services to their customers through a formal referral partner program.

This is a single, dedicated referral partner role with nationwide responsibility. You will identify, enroll, and activate referral partners and develop relationships that produce qualified customer introductions for direct account executives. You’ll receive coaching from sales leadership and collaborate with Sales and Marketing to convert partner relationships into customer opportunities and closed business.


What You’ll Do

  • Research and build a prioritized, nationwide pipeline of prospective referral partners (HR consultants, benefits/insurance brokers, payroll providers, accounting firms, and other employer-serving organizations).
  • Prospect via phone, email, LinkedIn, events, and inbound leads; identify decision-makers and book introductory meetings.
  • Qualify partners by understanding their customer mix, relationships with HR decision-makers, referral potential, and willingness to participate.
  • Present Confidential Client’s referral program and value proposition; guide partners through enrollment, onboarding, and program terms with internal stakeholders.
  • Provide partners with approved messaging, referral instructions, and introductory product education to help them recognize customer needs that align with our services.
  • Activate partners with enablement and co-marketing activities to increase customer adoption and referral volume.
  • Agree on target customer adoption rates and success metrics with partner advocates.
  • Maintain regular contact with partners to encourage introductions and convert enrolled partners into active referral sources.
  • Capture referral context, customer needs, and contact information; coordinate timely handoffs to direct account executives and confirm next steps.
  • Track referred opportunities alongside direct account executives and provide partners with status updates.
  • Maintain accurate CRM records for prospecting, segmentation, outreach, enrollments, referrals, opportunity status, and attribution.
  • Share feedback with Marketing and Sales leadership to improve partner outreach and the referral experience.
  • Review pipeline and partner activity with the VP, Growth; prioritize opportunities and recommend improvements.

How Success Is Measured

  • Maintaining a qualified prospective partner pipeline equal to at least three times quota across partner segments.
  • Number of new partners enrolled and activated, measured by:
    • Time to first referral
    • Repeat referral activity
  • Volume and quality of qualified customer referrals accepted by direct account executives and converted to opportunities.
  • First-year committed revenue (bookings) generated from customer opportunities attributed to assigned referral partners.
  • Accurate CRM data, documented attribution, and timely follow-up.

Specific activity targets, partner goals, and booking expectations will be established with the VP, Growth and supported through onboarding and ramp.


Who You Are

  • Recent college graduate with a bachelor’s degree in Business, Marketing, Communications, or related field — equivalent relevant experience considered.
  • Up to one year of sales, business development, or customer-facing experience (college internships qualify).
  • Comfortable initiating outreach by phone and email, asking discovery questions, and following up consistently.
  • Strong verbal and written communicator who listens, builds trust, and explains program value clearly.
  • Organized and detail-oriented; able to manage outreach, partner relationships, and handoffs across a nationwide territory.
  • Coachable, curious, resilient, and motivated by measurable goals and team success.
  • Willingness to learn CRM and prospecting tools such as HubSpot, Salesforce, and LinkedIn Sales Navigator.
  • Familiarity with Microsoft 365 is helpful.
  • Interest in HR technology and compliance, with a commitment to learning Confidential Client’s services and customer needs.

Location & Travel

  • U.S.-based role with nationwide partner coverage (must be located in the United States).
  • Ability to coordinate outreach and meetings across multiple U.S. time zones.
  • Occasional travel for team onsite meetings, industry events, and partner meetings — up to approximately 20%.

Compensation & Benefits

  • Base salary plus variable commission tied to first-year committed revenue from customers referred by assigned partners.
  • Salary range, target earnings, and benefits information will be provided by Confidential Client during the hiring process.
  • Commission eligibility and payment are subject to written plan terms, proper attribution in CRM, and qualification rules (e.g., commission is tied to closed customer opportunities attributed to the partner).

Equal Opportunity & Hiring Transparency

Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.

If you have questions about how your data is used, please contact us directly.

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