About Careertakes

👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, IT.

Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.

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About the Role

Confidential Client is hiring a Project Coordinator to support IT project delivery in Wilmington, DE. This entry-level project management role focuses on project administration, schedule coordination, documentation management (SharePoint), and supporting communication across internal teams and clients. The Project Coordinator may be assigned Minor Projects and will work under the guidance of a Regional Project Manager.

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What You’ll Do

• Maintain project documentation and artifacts in the systems of record per Confidential Client standards; store and govern documents in SharePoint.
• Coordinate schedules, meetings, and resources across internal teams and with clients.
• Track tasks, milestones, dependencies, and action items; follow up with owners to keep work on schedule.
• Prepare and distribute project status reports, meeting notes, and action summaries.
• Assist with project onboarding, kickoff preparation, and close-out activities.
• Support basic project financial and operational setup (confirm approvals, track billing readiness, time entry, expenses).
• Support change request documentation and routing for written customer approval prior to execution.
• Execute standard project activities on Minor Projects as assigned (task coordination, status reporting, scope adherence), escalating risks or scope changes to the Regional Project Manager.
• Identify process gaps and propose improvements to standard templates, tools, and workflows.

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Qualifications

• Associate’s or Bachelor’s degree in Business, Project Management, Information Technology, or related field — or equivalent experience.
• 1–3 years of experience in project coordination, project administration, or operational support.
• Strong organizational skills, attention to detail, and time-management capability.
• Familiarity with Microsoft 365 tools (Planner, Teams, Excel, SharePoint).
• Experience with ConnectWise PSA or similar PSA platforms is a plus.
• Strong written and verbal communication skills; ability to manage multiple priorities in a fast-paced environment.

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Preferred Qualifications

• Experience in an MSP or IT services environment.
• Certified Associate in Project Management (CAPM) preferred.
• Exposure to formal methodologies such as Agile or ITIL.
• Interest in pursuing a long-term career in project management.

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Career Progression

This role is designed as a developmental pathway into a Regional Project Manager role. Progression expectations include independently managing Minor Projects with minimal escalations, strong mastery of project artifacts and ConnectWise workflows, effective client and internal communications, and active pursuit of PM certification (CAPM or PMP).

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Why You’ll Love Working Here & Benefits

Confidential Client supports professional development, mentorship, and clear paths for advancement within regional delivery teams.

• Competitive benefits including medical, dental, vision, and life insurance.
• 401(k) company match.
• Flexible vacation policy after one year; first year full-time employees receive 10 vacation days.
• Paid sick time and paid parental leave.
• 10 paid holidays (including your birthday and a floating holiday).
• Healthy lifestyle reimbursement and membership subsidy.
• Volunteer time (40 hours) and certification reimbursement.

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Physical Demands & ADA

Reasonable accommodations are available. Typical requirements:

• Primarily sedentary — frequent computer work, sitting or standing for long periods.
• Ability to communicate verbally and in writing with clients and colleagues.
• Occasional lifting of up to 10 pounds.
• Regular use of a laptop, keyboard, and other office equipment.

Confidential Client complies with the Americans with Disabilities Act (ADA) and provides reasonable accommodations to qualified applicants and employees.

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Equal Opportunity & Hiring Transparency

Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.

If you have questions about how your data is used, please contact us directly.