About Careertakes

👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, an IT services company.

Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.

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What You’ll Do

Confidential Client is hiring a Project Coordinator to provide project administration, scheduling, documentation, and entry-level project management support across IT service delivery engagements. This role helps keep projects on track by managing artifacts, coordinating meetings and resources, tracking tasks and dependencies, and supporting clear communication with internal teams and clients.

Primary responsibilities include:

• Maintain project documentation and artifacts in the agreed system of record (SharePoint per governance standards).
• Coordinate project schedules, meetings, and resource availability.
• Track tasks, milestones, dependencies, and action items; follow up with assigned owners.
• Prepare and distribute project status reports, meeting notes, and action summaries.
• Assist with onboarding, project kickoffs, and project close-out activities.
• Support readiness checks (e.g., ConnectWise opportunity, customer-signed quote, approved SOW) before project initiation and escalate missing items.
• Track time entry, expenses, and billing readiness as directed.
• Support change request documentation and routing for written customer approvals per standards.
• Manage Minor Projects as assigned under Regional Project Manager oversight, including basic timeline coordination, status updates, scope adherence, and escalation of risks or issues.
• Identify process gaps and suggest improvements to templates, workflows, and governance practices.

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Compensation (as listed)

• Estimated: $138,371 per year (estimated)

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Qualifications

• Associate’s or Bachelor’s degree in Business, Project Management, Information Technology, or a related field — or equivalent experience.
• 1–3 years of experience in project coordination, project administration, or operational support.
• Strong organizational, prioritization, and time-management skills; high attention to detail.
• Familiarity with Microsoft 365 tools (Planner, Teams, Excel, SharePoint).
• Familiarity with ConnectWise PSA or equivalent PSA platform is a plus.
• Strong written and verbal communication skills.
• Ability to manage multiple tasks and priorities in a fast-paced environment.

Preferred

• Experience in an MSP or IT services environment.
• Certified Associate in Project Management (CAPM)® preferred.
• Exposure to formal project management methodologies (Agile, ITIL).
• Interest in pursuing a long-term project management career path.

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Role Intent & Career Progression

This Project Coordinator position is positioned as an entry-level role within a regional, multi-tier delivery model. Project Coordinators support Minor Projects and project administration with oversight from Regional Project Managers and can progress to Regional Project Manager over time by demonstrating:

• Consistent independent delivery of Minor Projects with minimal escalation.
• Mastery of project artifacts, documentation standards, and PSA workflows.
• Professional client and internal communications.
• Progress toward project management certification (CAPM®/PMP®).
• Positive feedback on accountability and initiative.

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Benefits & Workplace Policies

• Competitive benefits package (medical, dental, vision, life insurance).
• 401(k) company match.
• Flexible vacation policy (see employer policy for first-year accrual).
• Paid sick time, 10 holidays including your birthday and a floating holiday.
• Paid parental leave.
• Healthy lifestyle reimbursement and membership subsidy.
• Volunteer time (40 hours) and certification reimbursement.

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Physical Demands & Accommodations

• Largely sedentary role; prolonged periods sitting/standing and computer work.
• Regular verbal communication with clients and teammates (talking/hearing).
• Ability to operate standard office equipment and type for extended periods.
• May occasionally lift/move up to 10 pounds.
• Reasonable accommodations will be provided under the ADA.

Confidential Client is committed to providing reasonable accommodations to qualified individuals with disabilities in all aspects of employment.

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Equal Opportunity

Confidential Client is an Equal Opportunity Employer and is committed to creating an inclusive environment. Applicants will receive consideration without regard to legally protected characteristics under applicable federal, state, or local law.

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Equal Opportunity & Hiring Transparency

Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.

If you have questions about how your data is used, please contact us directly.