Program Coordinator- Entry Level
The Program Coordinator manages domestic and international destination services programs, acting as a liaison between consultants and clients to ensure smooth service delivery. This role involves handling multiple programs simultaneously, providing coaching and conflict resolution, managing data entry and billing support, and collaborating across teams to enhance global service delivery. The position requires strong communication, organizational skills, and the ability to thrive in a dynamic, hybrid work environment.
About Careertakes
👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, Customer Services.
Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.
Role Overview
The Program Coordinator (Entry Level) will manage domestic and international destination services programs on behalf of a confidential client. You will support and coach local consultants, act as a primary liaison with Relocation Management Companies (RMCs), and manage multiple cases from intake through close. This is a hands-on, detail-focused role ideal for a strong communicator who enjoys customer-facing work and process-driven tasks.
What You’ll Do
- Manage a caseload of destination services programs at varying stages of completion.
- Serve as the liaison between consultants, RMCs and the confidential client — provide milestone updates and respond to transferee questions.
- Execute file-management processes: assign transferees to consultants, update systems, follow up on outstanding milestones, resolve issues, and close files.
- Complete order entry and data updates for billing, reporting, and operational accuracy.
- Coach consultants one‑on‑one on transferee issues and partner with managers on escalations and development.
- Document and communicate any approved changes to benefits or services.
- Support ad hoc projects with IT, marketing, accounting, account management and supply chain to improve service delivery.
Who You Are / Qualifications
- Bachelor’s degree preferred.
- 1–2 years in a customer-facing role preferred.
- Strong written and verbal communication skills; professional and constructive in client interactions.
- Excellent organizational skills and attention to detail.
- Ability to multitask, prioritize, and work independently without close supervision.
- Comfortable in a fast-paced environment and adaptable to new tasks.
- Team player with a customer-driven mindset.
Work Model & Benefits
- Hybrid work model (combination of in-office and work-from-home).
- Parking stipend for employees who report to the headquarters location.
- Generous benefits package including medical, dental, vision, and 401(k).
- Casual dress code and a collaborative, supportive team culture.
- Salary begins at $38,000 and will be determined based on qualifications and experience.
Additional Notes
This position supports destination services and involves regular communication with external consultants and RMCs. The confidential client values proactive problem-solvers who maintain accurate records and deliver timely updates.
Equal Opportunity & Hiring Transparency
Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.
If you have questions about how your data is used, please contact us directly.
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