Product Manager
The Product Manager at Confidential Client leads the strategy, roadmap, and lifecycle management for third-party delivery integrations within B2C digital marketplaces and e-commerce. This role focuses on leveraging data analytics and KPIs to enhance product performance, improve customer experience, and drive growth through collaboration with engineering teams and external partners.
About Careertakes
👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, IT Services and IT Consulting.
Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.
What You’ll Do
You will lead product strategy and execution for B2C digital marketplace features focused on third‑party delivery and fulfillment integrations. Working closely with engineering, operations, and external partners, you will drive improvements in conversion, delivery speed, fulfillment accuracy, and overall customer experience.
- Own product strategy, roadmap, and full lifecycle for third‑party delivery and marketplace features
- Define and track KPIs and dashboards (conversion, delivery speed, NPS, cost per order, order success rate)
- Analyze customer behavior and operational data to prioritize and measure impact
- Lead API and partner integration efforts with engineering and external vendors
- Design and run A/B tests and growth experiments to improve key metrics
- Collaborate across cross‑functional teams to align on requirements, timelines, and launches
- Drive continuous improvement of order success rates, fulfillment accuracy, and customer experience
What We’re Looking For
This is a senior, hands‑on product role for an experienced leader who operates at the intersection of product, data, and operations.
- 9+ years of product management experience, with strong B2C, e‑commerce, digital marketplace, or last‑mile delivery background
- Proven expertise in product analytics, KPI definition, and A/B testing
- Experience managing third‑party integrations, APIs, and external technology partners
- Strong communication and stakeholder management skills, able to influence across engineering, operations, and partner teams
- Bachelor’s degree (or equivalent experience) required
- Ability to work legally in the U.S.; sponsorship support not guaranteed
Nice to Have
- Prior experience improving fulfillment accuracy or delivery SLAs
- Background with logistics, courier integrations, or on‑demand delivery platforms
- Familiarity with data visualization tools and product analytics platforms
Why Join
- Lead high‑impact initiatives that directly affect customer experience and growth
- Work with cross‑functional teams and external partners on strategic integrations
- Opportunity to shape roadmap and influence business outcomes at scale
- Employed by a Confidential Client in the IT Services and IT Consulting industry
Location & Employment Type
This role is based in Texas (TX), USA. Employment type: Full‑time.
Equal Opportunity & Hiring Transparency
Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.
If you have questions about how your data is used, please contact us directly.
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