About Careertakes

👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, IT Services and IT Consulting.

Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.

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Role Overview

Confidential Client is seeking experienced Product Manager(s) to lead product efforts across Retail, POS, Cards, and Loyalty domains. These are contractor roles supporting next‑generation POS and commerce platforms. You will define product strategy, translate merchant feedback into prioritized roadmaps, and work cross‑functionally to deliver scalable, data‑driven features.

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What You’ll Do

• Own product strategy and roadmap for Retail POS, Cards, or Loyalty systems with a focus on merchant workflows and multi‑location scalability.
• Translate merchant and user research into clear product requirements and prioritized backlogs.
• Define and track key performance metrics; use analytics to drive iteration and measure impact.
• Lead end‑to‑end user experience design decisions that balance merchant flexibility and simplicity.
• Partner with engineering, design, sales, support, and external partners to launch and scale features.
• Communicate product strategy, technical tradeoffs, and business outcomes to leadership and stakeholders.

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Open Role Tracks (pick one that matches your background)

• Senior Product Manager – Restaurant

  • Experience: 5+ years in product management focused on POS, online ordering, e‑commerce, or marketplace platforms.
  • Focus: Front‑of‑House, KDS, and Back‑of‑House workflows and integrations.

• Senior Product Manager – Next‑Gen Retail (Core POS)

  • Experience: 8+ years in product management for Core POS, retail systems, and multi‑location operations.
  • Focus: Inventory, catalog, multi‑location, order management, warehouse and omni‑commerce workflows.

• Senior Product Manager – Offers & Loyalty

  • Experience: 6+ years in product management for loyalty, rewards, discounts, and customer engagement in POS and e‑commerce.
  • Focus: Loyalty/redemptions, campaign management, partner integrations for offers and redemptions.

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Must‑have Qualifications

• 5+ years product management experience (role‑dependent: 5–8+ years as noted above).
• Demonstrated experience with Retail POS workflows, merchant acquisition, or payments (card acquiring) products.
• Strong Agile product delivery experience (value‑driven delivery).
• Proven ability to own product requirements, prioritize tradeoffs, and drive cross‑functional programs.
• Data‑driven mindset: experience defining KPIs and iterating on features using analytics.

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Nice‑to‑have / Preferred

• Experience with card acquiring, payments integrations, or payments operations.
• Prior work on multi‑location retail or restaurant platforms.
• Background integrating with partner APIs (loyalty/redemption partners).
• Strong stakeholder management and communication skills.

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Employment & Location Details

• Employment type: Contractor
• Work location: California (onsite presence preferred where applicable); local candidates preferred.
• Visa/relocation: Any requirements should be discussed during the hiring process.

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Why Join (Contract Opportunity Highlights)

• Lead product work on next‑generation retail and payments systems with high merchant impact.
• Cross‑functional exposure to engineering, design, sales, and payments partners.
• Opportunity to influence roadmap and deliver measurable product outcomes.

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Candidate Experience & Accessibility

Confidential Client and Careertakes are committed to an inclusive hiring process. Reasonable accommodations are available for applicants with disabilities — please request accommodations during the process.

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Equal Opportunity & Hiring Transparency

Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.

If you have questions about how your data is used, please contact us directly.