About Careertakes

👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, Information Services.

Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.

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Role overview

Confidential Client is hiring a Product Manager I to join a product development team focused on property estimating and claims solutions. This role partners closely with engineering and design (the trio: product manager, tech lead, product designer) to lead discovery, frame problems, and deliver measurable outcomes that improve customer adoption and retention. This is a full-time role based in Lehi, UT with telecommute flexibility and occasional travel for customer research (up to 10%).

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What You’ll Do

• Lead discovery and problem-framing activities with the trio to deeply understand user needs.
• Validate product ideas with real users via interviews, shadowing, and testing.
• Prioritize opportunities using desirability, viability, feasibility, and usability.
• Translate validated opportunities into clear user stories, requirements, and success criteria.
• Manage a transparent backlog that reflects current priorities and desired outcomes.
• Ensure continuous delivery of measurable iterations; partner with engineering and QA to maintain quality and performance.
• Define and track success metrics; use analytics, support tickets, and qualitative feedback to inform decisions.
• Communicate product progress, trade-offs, and release cadence to stakeholders across claims, sales, marketing, and customer success.
• Contribute to quarterly planning and align team initiatives to company OKRs.
• Represent product on customer calls and cross-functional meetings.
• Support product leadership in shaping vision and strategy for property estimating software solutions.

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Qualifications

• Bachelor’s degree in business, engineering, design, insurance, or related field — or equivalent experience.
• 1–3 years of experience in product management, business analysis, UX, or technical roles.
• Demonstrated ability to define problems, understand users, and deliver working software.
• Strong grasp of Agile and dual-track discovery practices.
• Experience with product analytics and data tools (examples: Mixpanel, Amplitude, SQL, Power BI).
• Familiarity with product/project management tools (examples: JIRA, ProductBoard, Confluence) and design/collaboration tools (Figma, Miro, Lucid).
• Excellent communication skills for storytelling, alignment, and documentation.
• Ability to manage multiple projects at different stages with strong time/priority management.
• A growth mindset, curiosity, and humility.
• Intermediate understanding of property claims, restoration, and contracting industries preferred.
• Understanding of insurance estimating concepts and Xactware products preferred.
• Occasional travel required (up to 10%) for customer research or industry events.
• Must be able to perform duties with or without reasonable accommodation.

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Location & work type

• Authoritative location: Lehi, UT (role supports telecommute).
• Employment type: Full-time.
• Occasional travel: up to 10%.

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Compensation & benefits

• Salary range (provided by Confidential Client): USD 63,500 – 124,000 per year.
• Benefits package highlights include health insurance, retirement plan, disability benefits, and paid time off. Actual benefits and base pay are determined by role, experience, skill set, and location.

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Why join

• Work on impactful products for the property insurance and restoration ecosystem.
• Collaborate with experienced product leaders and a cross-functional trio model.
• Learn and grow in a data-driven environment that values continuous discovery and measurable outcomes.
• Supportive culture with coaching, training, and flexibility.

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Legal & accessibility notes

Confidential Client and Careertakes are committed to inclusive hiring practices. Applicants must be legally authorized to work in the United States. Reasonable accommodations are available for candidates with disabilities during the application and interview process.

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Equal Opportunity & Hiring Transparency

Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.

If you have questions about how your data is used, please contact us directly.