Personal Banker SAFE Act - Bilingual English/Spanish - University of Chicago Branch
The Personal Banker SAFE Act role at Confidential Client is an entry-level position focused on supporting sales and service activities to build customer loyalty and increase sales among individual and small business clients. The role involves managing small business credit requests, cross-selling financial products, coaching branch staff, and ensuring compliance with banking regulations, while delivering exceptional client experiences in a bilingual English/Spanish environment.
About Careertakes
👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, Sales.
Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.
Overview
Confidential Client is hiring a Personal Banker (SAFE Act) — Bilingual English/Spanish — to join a branch serving the University of Chicago area. This entry-level role focuses on delivering exceptional client service, building relationships, and driving product adoption through consultative selling and cross-sell activities. The role requires SAFE Act / NMLS compliance.
Responsibilities
- Work with small business credit requests under $250,000; identify and refer larger lending opportunities and cross-sell treasury and other small-business products.
- Generate referral opportunities through Centers of Influence (COIs) and Member Get Member (MGM) programs.
- Support growth strategies for small-business clients and execute targeted sales plans for assigned Book of Business customers.
- Perform inbound and outbound client outreach to acquire new relationships and deepen existing ones via cross-sell of relevant products and services.
- Coach and advise Tellers and branch staff on products, special programs, and referral best practices.
- Identify transaction and service needs; educate clients on self-service and digital channels; use available technology and marketing tools to surface opportunities and present financial solutions.
- Understand and follow Confidential Client policies, procedures, and compliance expectations.
- Apply sound risk judgment and ethical behavior to protect Confidential Client, its clients, and assets; escalate control issues transparently.
Qualifications
- 0–2 years of relevant experience; previous banking, retail, or sales experience preferred.
- Bilingual in English and Spanish required.
- Knowledge of Smart Banking tools and digital channels.
- NMLS registration and SAFE Act compliance required.
- Strong written and verbal communication skills; customer-focused approach.
- Proven ability to meet sales goals and deliver excellent client experiences.
Education
- Bachelor's degree or equivalent experience.
Employment Type & Job Family
- Employment Type: Full time
- Job Family Group: Consumer Sales
- Job Family: Branch Sales
Location & Worksite
- Primary location: Schiller Park, IL, United States
Compensation & Benefits
- Salary range (full-time): $54,100 - $75,500 per year.
- In addition to base salary, eligible employees may receive discretionary or formulaic incentives and retention awards.
- Typical benefits may include medical, dental & vision, 401(k), life/accident/disability insurance, wellness programs, and paid time off. Benefits and eligibility vary by jurisdiction and hire date.
Notes
- This job description provides a high‑level overview of duties. Other job-related tasks may be assigned as needed.
- Applicants must meet NMLS / SAFE Act registration requirements prior to performing regulated activities.
Equal Opportunity & Hiring Transparency
Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.
If you have questions about how your data is used, please contact us directly.
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