Personal Banker SAFE Act - New City Branch
The Personal Banker SAFE Act role is an entry-level position focused on supporting sales and service activities to build customer loyalty and increase sales among individual consumer clients. This role involves managing small business credit requests, developing referral opportunities, coaching branch staff, and ensuring compliance with banking policies and regulations to safeguard the firm and clients. The position requires strong communication skills, knowledge of banking products and technologies, and adherence to SAFE Act and NMLS registration requirements.
About Careertakes
👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, Sales.
Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.
What You’ll Do
This is an entry-level branch Personal Banker role (SAFE Act compliant) supporting branch sales, client service, and small-business referral activities. You will work with customers to build relationships, identify needs, and present appropriate financial products while delivering an exceptional client experience.
- Support consumer and small-business clients by delivering service, answering inbound calls and making outbound relationship-building calls
- Work with business credit requests under $250,000 and recognize/refer larger lending opportunities
- Cross-sell treasury and related small-business products to deepen client relationships
- Build referral opportunities through Centers of Influence (COIs) and Member-Get-Member (MGM) programs
- Assist in executing sales plans to grow targeted Books of Business
- Coach tellers and branch staff on products, special programs, and digital channels to improve client outcomes
- Educate clients on digital and self-service channels and use available marketing/technology tools to uncover opportunities
- Present product offers and financial solutions aligned to client needs
- Follow policies, procedures, and regulatory requirements; escalate and report control issues transparently
- Apply sound ethical judgment and prioritize the protection of client and firm assets
Qualifications
- 0–2 years of relevant experience; previous banking, retail, or sales experience preferred
- NMLS registration and SAFE Act compliance required
- Knowledge of Smart Banking tools and technologies
- Strong written and verbal communication skills
- Customer-focused with the ability to identify sales opportunities and close relationships
- Demonstrated ability to follow process, assess risk, and escalate issues appropriately
Education
- Bachelor’s degree or university degree preferred, or equivalent experience
Compensation & Benefits
- Salary range (full-time): $61,280 – $85,520 per year (base salary)
- In addition to base pay, eligible employees may receive discretionary or formulaic incentive awards
- Typical benefits may include medical, dental & vision, 401(k), life/accident/disability insurance, paid time off, and wellness programs. Available offerings may vary by jurisdiction and date of hire.
Additional Information
- Time type: Full time
- This role requires adherence to federal/state banking regulations and the confidential client’s policies
- Automated processing (including AI-assisted resume review) may be used to support candidate matching; human decision-makers make final hiring decisions
Equal Opportunity & Hiring Transparency
Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.
If you have questions about how your data is used, please contact us directly.
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