Personal Banker SAFE Act (Bilingual: English/Mandarin Speaking Preferred) - Fresh Meadows Branch
The Personal Banker SAFE Act role is an entry-level position focused on supporting sales and service activities to build customer loyalty and increase sales to individual and small business clients. The role involves managing small business credit requests, cross-selling financial products, coaching branch staff, and ensuring compliance with banking policies and regulations. Bilingual English/Mandarin skills and NMLS registration are preferred to effectively serve diverse clients and meet regulatory requirements.
About Careertakes
👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, Sales.
Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.
What You’ll Do
This is an entry-level Personal Banker role (SAFE Act compliant) focused on building and deepening customer relationships in a branch environment. You will support sales, service, and onboarding activities while following regulatory and policy requirements.
- Support business credit requests under $250K and refer larger lending opportunities
- Cross-sell treasury and related small business products to grow client relationships
- Build referral pipelines through Centers of Influence (COIs) and Member Get Member (MGM) programs
- Deliver exceptional client service via inbound/outbound calls and in-branch interactions
- Coach and advise tellers and branch staff on product offerings and special programs
- Educate clients on digital/self-service channels and leverage available marketing/technology tools
- Maintain compliance with firm policies, applicable laws and regulations; escalate control issues with transparency
- Use sound judgment to protect the firm’s reputation, clients, and assets
Qualifications
- 0–2 years of relevant experience
- Previous banking, retail, or sales experience preferred
- NMLS registration and SAFE Act compliance required
- Comfortable with Smart Banking tools and digital channels
- Clear, concise written and verbal communication skills
- Bachelor’s degree or equivalent experience preferred
Compensation & Benefits
- Base salary range: $61,280.00 – $85,520.00 per year (Full-time)
- Estimated total compensation data displayed on source may vary
- Benefits (subject to eligibility): medical, dental & vision, 401(k), life/accident/disability insurance, paid time off, and wellness programs
- In some cases employees may also be eligible for discretionary or formulaic incentive awards
Location & Schedule
- Primary location: Queens, NY (Fresh Meadows area)
- Employment type: Full-time; in-branch role (not remote)
- Must be authorized to work in the United States
Why You’ll Like This Role
- Great opportunity to start or grow a career in retail banking and branch sales
- Hands-on client-facing experience with clear paths to develop lending and relationship skills
- Work in a collaborative branch environment with coaching and measurable goals
- Bilingual (English/Mandarin) candidates are strongly preferred and will have a competitive edge
Notes & Compliance
- This role will follow all applicable federal, state (including New York), and local hiring and employment laws.
- The employer will consider qualified applicants with criminal histories in a manner consistent with applicable laws and guidance.
- Reasonable accommodations are available for applicants with disabilities. If you need an accommodation during the application or hiring process, please notify the recruiter.
Equal Opportunity & Hiring Transparency
Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.
If you have questions about how your data is used, please contact us directly.
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