Personal Banker SAFE Act, Bilingual: English/Mandarin Preferred, Flushing Branch
The Personal Banker SAFE Act role at Confidential Client is an entry-level position focused on supporting sales and service activities to build customer loyalty and increase sales among individual and small business clients. The role involves managing small business credit requests, cross-selling financial products, coaching branch staff, and ensuring compliance with regulatory and company policies. This position requires strong communication skills, bilingual English/Mandarin proficiency preferred, and adherence to risk and ethical standards to safeguard the firm's reputation.
About Careertakes
👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, Banking & Financial Services (Confidential Client).
Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.
Responsibilities
The following responsibilities reflect what you'll be expected to perform in this Personal Banker role for our confidential client:
- Work with business credit requests less than $250,000; recognize and refer larger lending opportunities and cross-sell treasury and related small-business products.
- Build referral pipelines through Centers of Influence (COIs) and Member Get Member (MGM) programs.
- Support strategies to grow small-business relationships and implement sales plans targeting assigned book-of-business customers.
- Deliver exceptional client service via outbound and inbound calls to acquire new relationships and deepen existing ones through cross-sell of relevant products and services.
- Coach and guide Tellers and other branch staff on products, special programs, and appropriate client referrals.
- Identify client transaction needs, educate clients on service and digital channels, and leverage technology and marketing tools to uncover opportunities and present financial solutions.
- Understand and follow the confidential client’s policies, standards and procedures.
- Appropriately assess risk in business decisions, protect the firm’s reputation, and drive compliance with applicable laws, rules and regulations.
Qualifications
- 0–2 years of relevant experience.
- Previous banking, retail, or sales experience preferred.
- SAFE Act compliance and NMLS registration required.
- Familiarity with modern Smart Banking tools and digital channels.
- Bilingual ability (English/Mandarin) preferred — strong customer language skills are a plus.
- Clear and concise written and verbal communication skills.
- Strong client-service orientation and basic sales aptitude.
Education
- Bachelor’s Degree / University degree or equivalent experience.
Compensation & Benefits
- Full-time salary range (primary location): $61,280 — $85,520 per year.
- In addition to salary, eligible employees may receive discretionary and formulaic incentive or retention awards.
- Typical benefits may include medical, dental & vision coverage; retirement savings (401(k)); life, accident and disability insurance; wellness programs; and paid time off (vacation, sick leave, paid holidays). Actual offerings vary by jurisdiction and job level.
Location & Employment Type
- Primary location: Ny State Campus, NY
- Employment type: Full time
Notes on Hiring Process
- This posting may use automated processing (including AI-assisted screening) to help identify applicants whose skills and experience match the role. Human reviewers make final hiring decisions.
- Reasonable accommodations are available for applicants with disabilities. Please notify the recruiting contact or Careertakes if you need accommodation.
Equal Opportunity & Hiring Transparency
Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.
If you have questions about how your data is used, please contact us directly.
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