Personal Banker SAFE Act, Norwalk Branch (Bilingual Preferred: Spanish), Officer
The Personal Banker SAFE Act role is an entry-level position focused on supporting sales and service activities to build customer loyalty and increase sales among individual and small business clients. The role involves managing small business credit requests, cross-selling financial products, coaching branch staff, and ensuring compliance with banking policies and regulations. This position requires strong communication skills, risk awareness, and the ability to deliver exceptional client experiences in a branch environment.
About Careertakes
👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, Banking / Financial Services.
Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.
What You’ll Do
This is an entry-level branch banking role supporting consumer and small business clients under the SAFE Act. You will help grow customer relationships, deliver excellent service, and identify cross-sell opportunities while ensuring compliance with applicable regulations and internal controls.
- Work with business credit requests under $250K and refer larger lending opportunities
- Cross-sell treasury and small-business products and services
- Build referral pipelines through Centers of Influence (COIs) and Member-Get-Member programs
- Support outbound and inbound client calls to acquire and deepen relationships
- Coach tellers and branch staff on products, programs, and referral opportunities
- Educate clients on digital and branch service channels and present product offers
- Follow Confidential Client policies, standards and procedures, and escalate control issues as needed
- Make business decisions that appropriately assess and mitigate risk in line with regulatory and policy requirements
Qualifications
- 0–2 years of relevant experience; previous retail banking, sales, or customer-service experience preferred
- SAFE Act compliance and NMLS registration required
- Comfortable using digital banking tools and CRM/sales technologies
- Strong written and verbal communication skills
- Bilingual in Spanish preferred (ability to serve Spanish-speaking clients)
- Customer-focused, sales-oriented, and detail-minded
Education
- Bachelor’s Degree or equivalent work experience
Compensation & Benefits
- Primary location full-time salary range (Norwalk, CA): $58,190 – $81,210 per year
- In addition to base pay, eligible employees may receive discretionary or formulaic incentive and retention awards
- Typical benefits include medical, dental & vision, 401(k), life/accident/disability insurance, paid time off, and paid holidays (offerings may vary by jurisdiction and job level)
Note: This posting includes a salary range to comply with California pay-transparency requirements.
Additional Information
- Job family group: Consumer Sales — Job family: Branch Sales
- Time type: Full time
- Anticipated posting close date: Oct 06, 2026
- This role uses automated processing (including AI tools) to help match candidates to jobs; final hiring decisions are made by people. Reasonable accommodations are available for applicants with disabilities.
Equal Employment Opportunity
Confidential Client is an equal opportunity employer. Qualified applicants will receive consideration without regard to characteristics protected by law. If you require a reasonable accommodation to participate in the hiring process, please indicate that when contacting Careertakes.
Equal Opportunity & Hiring Transparency
Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.
If you have questions about how your data is used, please contact us directly.
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