About Careertakes

👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, Accounting & Finance.

Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.

---

About the Role

As a Payment Operations Specialist I, you’ll support day-to-day payment processing that keeps member and customer accounts accurate and payments moving smoothly. This is an entry-level role ideal for candidates who want to build foundational knowledge of ACH, check clearing, electronic payments, and payments operations while working in a detail-focused, team-oriented environment.

---

Why You'll Love Working Here

• Certified Great Place to Work®
• Competitive pay
• Annual incentive/bonus potential
• Comprehensive benefits package (health, dental, vision, life, AD&D)
• 401(k) with employer match
• Hybrid work flexibility (minimum 3 days per week in office)
• Generous paid time off and holidays
• Tuition reimbursement and professional development
• Opportunities for career growth and meaningful work impacting members and communities

---

What You’ll Do

• Process routine payment transactions including ACH, check clearing, and basic electronic payments.
• Perform daily balancing and reconciliation to ensure transaction accuracy.
• Review payment documentation for completeness and accuracy.
• Complete routine transaction processing, data entry, and operational tasks.
• Manage assigned queues and support daily department workflows.
• Identify and escalate exceptions, discrepancies, or unusual activity.
• Follow applicable payment rules, security standards, regulatory requirements, and internal controls.
• Build knowledge of payment systems, procedures, and industry requirements to support a reliable member/customer experience.

---

What We're Looking For

• High school diploma or equivalent required; Bachelor’s degree in Business Administration, Finance, Management, Communications, or related field is a plus.
• 0–2 years of experience in financial services, payment processing, banking, or operations preferred.
• Basic understanding of payment processing concepts; familiarity with ACH/NACHA rules is a plus.
• Strong attention to detail and accuracy.
• Basic computer skills and ability to learn new systems quickly.
• Ability to follow established procedures, manage workload, and meet deadlines.
• Strong communication and teamwork skills.
• Dependable, curious, and eager to learn in a fast-paced operations environment.

---

Compensation & Location

• Location: Canton, MA (hybrid; minimum 3 days in office)
• Employment type: Full-time
• Pay range: $20.00 - $21.00 per hour (base range; final pay based on skills, education, and experience)

---

Additional Information

• The role is with a Confidential Client in the Accounting & Finance industry.
• This position does not include sponsorship for employment authorization at this time.
• This posting is informational and may not list every duty or requirement for the role.
• Confidential Client is an Equal Opportunity Employer and will consider qualified applicants without regard to protected characteristics.

---

Equal Opportunity & Hiring Transparency

Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.

If you have questions about how your data is used, please contact us directly.