About Careertakes

👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, a consultancy in the Health Services industry.

Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.

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About the Role

Confidential Client is hiring an Experienced Associate-level Payer Operations & Transformation Consultant to support operations-focused engagements within the Health Services space. You will help clients improve payer operations through transformation initiatives, analytics, process improvement, and stakeholder collaboration. This role is client-facing, development-oriented, and requires strong analytical and communication skills.

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Responsibilities

• Support client engagements on payer operations and operations-transformation projects
• Assist in developing and implementing business transformation strategies
• Conduct market and operational research to inform recommendations
• Apply business data analytics to identify performance gaps and improvement opportunities
• Participate in process improvement and operational efficiency initiatives
• Collaborate with client and internal stakeholders to align operations with strategic goals
• Use operations management techniques and quality standards to maintain project delivery excellence
• Analyze business performance metrics and create actionable insights
• Support change management activities to enable sustainable transformation

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Minimum Qualifications

• Bachelor’s degree in any discipline
• Minimum 2 years of relevant work experience (consulting, operations, analytics, or related roles)

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Preferred / Distinguishing Qualifications

Preference will be given to candidates with education or experience in one or more of the following areas:

• Accounting, Actuarial Science, Analytics / Data Science
• Business Administration / Management
• Computer Science / Information Systems
• Economics, Engineering, Finance, Government / Public Policy
• Health Administration / Public Health
• Mathematics / Statistics, Operations / Supply Chain
• Organizational Management / Behavior, Risk Management / Insurance

Additional strengths that make a candidate stand out:

• Practical experience with business data analytics and transformation projects
• Track record of process improvement and operational optimization
• Familiarity with operational excellence frameworks and payer operations
• Experience with stakeholder engagement and change management
• Strong teamwork, written, and verbal communication skills in consulting environments

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Compensation & Benefits

• Salary range: $63,000 - $140,000 (actual compensation will depend on skills, experience, qualifications, and location, and will comply with applicable employment laws).
• All hired individuals are eligible for an annual discretionary bonus (subject to program rules).
• Our client offers benefits such as medical, dental, vision, 401(k), paid holidays, vacation, and personal/family sick leave. Specific benefits vary by location.

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Location & Travel

• Job location: Charlotte, NC (zip 28230). Hybrid work arrangements may be available.
• Travel requirement: Up to 60%.

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What to Expect from the Hiring Process

Careertakes will manage the initial recruitment steps. If you advance, you will interview with hiring representatives from Confidential Client. Careertakes may surface additional matching opportunities to qualified applicants.

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Equal Opportunity & Hiring Transparency

Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.

If you have questions about how your data is used, please contact us directly.