About Careertakes

👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, Healthcare & Nursing.

Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.

---

What You’ll Do

Confidential Client is seeking a Patient Access Specialist I to support revenue-cycle and patient access operations at their Lawrence, MA location. This entry-level role focuses on patient registration, insurance verification, scheduling, and financial-clearance activities that enable timely patient care and accurate billing.

• Coordinate incoming referrals from physician practices, hospitals, nursing homes, and other facilities
• Collect and verify patient demographic and insurance information; obtain necessary referrals
• Schedule consultations and confirm pre-visit paperwork with clear instructions
• Verify insurance benefits, determine patient responsibility, and collect pre-service payments
• Assist patients with applications for MassHealth, Health Safety Net, disability programs, and other resources; refer to outside agencies when necessary
• Serve as a patient liaison for financial matters and work closely with Social Work, Case Management, Billing, and Contracting
• Process medical record requests and document all account actions and meeting notes
• Maintain compliance with regulations and stay current on payer requirements

---

Minimum Qualifications

• High school diploma or equivalent
• 2 years related experience in insurance, managed-care referral processing, a physician’s office, or hospital registration
• Strong customer-service skills and attention to detail

---

Preferred Qualifications

• Bachelor’s degree
• 3 years related experience in insurance, managed-care referral processes, or hospital/physician practice registration
• MassHealth Certified Application Counselor (preferred)

---

Skills & Abilities

• In-depth knowledge of medical terminology and insurance benefit applications
• Excellent interpersonal and written-communication skills
• Strong systems skills; comfort using spreadsheets and healthcare business technologies
• Ability to learn and apply regulatory and procedural changes
• Capacity to handle stressful or sensitive financial conversations professionally

---

Physical & Work Environment

• Full-time schedule: 40 hours weekly, Monday–Friday 8:00 AM – 4:30 PM
• Primarily sedentary; occasional lifting up to 25 lbs, walking, standing, stair use, and operating office equipment
• Occasional use of PPE when required; occasional interactions with patients in distress or with behavioral challenges

---

Compensation & Total Rewards

• Pay range: $20.12 - $25.15 per hour (based on full-time equivalent)
• Individual offers consider experience, certifications, education, skills, and internal equity
• Confidential Client provides a Total Rewards package that supports health, financial security, and career growth

---

Why Apply via Careertakes

• Third-party recruiting support and access to additional matched opportunities
• Confidential presentation of your candidacy to the hiring team
• Recruiter-led guidance through the hiring process and interview preparation

---

Keywords (for search optimization)

• Patient Access Specialist Lawrence MA
• Insurance verification
• Medical registration
• Revenue cycle specialist
• MassHealth application assistance

---

Equal Opportunity & Hiring Transparency

Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.

If you have questions about how your data is used, please contact us directly.