About Careertakes

👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, Healthcare & Nursing.

Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.

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What You’ll Do

Confidential Client is seeking a Patient Access Representative I to join their healthcare team in Williamsburg, VA. This part-time role supports patient registration and front-line access functions, ensuring a positive and compliant patient experience.

• Verify patient identity and select the correct patient record in the electronic health record (EHR)
• Register patients for scheduled services by reviewing schedules and physician orders
• Enter and validate patient demographic and insurance information
• Scan and store documents (insurance cards, IDs, living wills, POAs)
• Explain and collect co-payments, deposits, and outstanding balances; perform secure transactions
• Explain and complete regulatory/compliance forms while maintaining privacy standards (HIPAA)
• Greet patients and families; answer basic questions and direct patients to the appropriate service area
• May assist with scheduling, pre-admission, discharge tasks, and provide waiting-room updates to families

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Who You Are / Key Qualifications

• High School diploma or equivalent (required). An associate’s or bachelor’s degree may be considered in lieu of two years’ experience.
• 2 years customer service or data entry experience (required)
• Comfortable with computer keyboarding and basic EHR navigation (preferred)
• Familiarity with insurance verification, third-party payers, ICD/CPT coding, and basic medical terminology is a plus
• Clear written and verbal communication, proper grammar, and strong interpersonal skills
• Able to handle money and perform secure transactions accurately
• Professional, patient-focused, and detail-oriented

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Schedule, Location & Remote Options

• Location: Williamsburg, VA (primary job location)
• Employment type: Part-time
• Typical shift: Second (Evenings); rotating schedule possible
• Remote/telecommute: This position may include telecommute options for eligible roles — Confidential Client employs remote associates across multiple U.S. states. Final remote eligibility will be determined during the hiring process.

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Compensation & Benefits

• Base pay range (hourly): $20.24 — $30.25
• Additional pay opportunities may include shift differentials, overtime, premiums, or bonuses where applicable
• Benefits (where eligible): medical, dental, vision, life & disability insurance; 401(k)/403(b) with employer match; paid time off and holidays; paid parental & family caregiver leave; tuition assistance and student debt pay-down programs; voluntary benefits (pet insurance, legal resources); and other programs described by the employer.

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Training & Career Growth

• Extensive training provided for entry-level candidates
• Opportunities for advancement within the organization and clinical support functions

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Legal & Compliance Notes

Confidential Client and Careertakes comply with all applicable federal, state, and local employment laws. Reasonable accommodations are available to applicants and employees with disabilities upon request.

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Equal Opportunity & Hiring Transparency

Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.

If you have questions about how your data is used, please contact us directly.