About Careertakes

👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, Healthcare & Nursing.

Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.

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Overview

Confidential Client — a healthcare organization operating hospital and patient services — is hiring a Part‑Time Patient Access Representative. This role supports patient registration, insurance verification, and front‑line patient interactions. Multiple shifts (day & evening) are available; some roles may offer remote eligibility in specific states.

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What You’ll Do

• Perform full patient registration: verify identity, select correct patient record, and enter demographic and insurance information into the electronic health record (EHR)
• Review schedules and physician orders to register patients for appropriate services
• Scan and manage supporting documents (insurance cards, IDs, living wills, POAs)
• Explain and complete regulatory and compliance paperwork while maintaining patient privacy
• Collect and process co‑payments, deposits, and outstanding balances securely
• Greet patients and families, answer routine questions, and direct patients to the appropriate service area
• Assist with scheduling, pre‑admission, and discharge duties as needed
• Provide updates and information to families in waiting areas
• Maintain accurate data entry and documentation to support billing and clinical workflows

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Qualifications

• High school diploma or equivalent (required)
• 2+ years customer service or data entry experience (required)
• Demonstrated keyboarding/computer proficiency (required)
• Knowledge of third‑party payers, CPT/ICD coding, and medical terminology (preferred)
• Strong interpersonal and communication skills
• Attention to detail, proper grammar, spelling, and punctuation
• Willingness to complete required training and follow privacy/compliance standards

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Compensation & Benefits

• Base pay range (source): $20.24 – $30.25 per hour (note: range shown is for full‑time equivalency; actual part‑time pay may vary)
• Additional compensation may include shift differentials, standby/on‑call pay, overtime, shift premiums, extra‑shift incentives, or bonuses where applicable
• Benefits (where eligible): medical, dental, vision, life & disability insurance; retirement plan with employer match; paid time off; paid parental & military leave; tuition assistance and student debt paydown programs; adoption/fertility/surrogacy reimbursement; and voluntary benefits
• Extensive training provided; opportunities for advancement

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Location & Work Type

• Authoritative location: Holland, VA (role posted for Holland, Virginia)
• Part‑time position with multiple shift options (day and evening)
• Some Patient Access roles may be eligible for remote work in specified states — applicants must check job details for remote eligibility and state requirements

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Why Join

• Work for a healthcare organization focused on patient‑centered care and community health
• Gain experience in hospital patient access, registration, and healthcare administration
• Access comprehensive benefits and ongoing training, with advancement pathways

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Equal Opportunity & Hiring Transparency

Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.

If you have questions about how your data is used, please contact us directly.