Outside Property Associate Claim Representative
The Outside Property Associate Claim Representative at Confidential Client is an entry-level role focused on developing skills in handling 1st party property claims through comprehensive training and supervised claim management. The position involves investigating property damages, communicating with customers and stakeholders, and adapting to evolving digital tools, with responsibilities including physical inspections and potential catastrophe response deployments. This hybrid role combines remote work with on-site visits to residential and commercial properties, requiring licensure and physical capability for ladder use.
About Careertakes
👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, Admin.
Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.
Overview
Confidential Client is hiring an Outside Property Associate Claim Representative to join a remote-capable, field-focused claims entry program. This is an early-career, full-time role that includes structured training (typically 9–12 months), hands-on claim experience, and a pathway to independent claims handling. The role combines remote work from your primary residence with visits to residential and commercial locations and occasional deployment for catastrophe response.
Compensation & Location
- Salary range: $52,600 – $86,800 per year (nationwide market range; actual pay will be set based on location, experience, and other factors)
- Employment type: Full-time
- Job location type: Remote / TELECOMMUTE with field work in and around Lake Grove, OR (97035) and potential travel for catastrophe response
- Note: Candidates in pay-transparency jurisdictions should expect the posted range to satisfy applicable disclosure requirements.
What You’ll Do
- Actively participate in structured training (virtual, classroom, and on-the-job) covering insurance policies, claim processes, systems, and procedures.
- Review, investigate, and document 1st-party property claims under close supervision.
- Gather information from policyholders, claimants, witnesses, and third-party vendors.
- Learn to analyze leases, contracts, by-laws, and other documents that may affect coverage and claim outcomes.
- Establish accurate scopes of damage for building and contents losses and prepare estimates (written or computer-assisted).
- Communicate professionally and timely with customers, claimants, and internal teams.
- Maintain accurate records in claim management systems.
- Embrace continuous learning, including new digital tools and AI-assisted workflows.
- Obtain and maintain required Insurance License(s) and, if applicable, UAS Remote Pilot Certification within required timeframes.
- Participate in the Catastrophe Response Program (possible interstate deployment).
- Perform other duties as assigned.
Key Qualifications
- Bachelor’s degree preferred; High school diploma or GED required.
- Minimum: one year of customer service experience.
- Previous internship or experience in insurance or customer-facing roles is a plus.
- Willingness to obtain an active adjuster license where state law requires.
- Proficient with Microsoft Office (Word, Excel, Outlook); openness to learn claims management and estimating tools.
- Strong verbal and written communication skills.
- Sound judgment and effective decision-making within defined authority.
- Attention to detail, organization, and ability to manage multiple priorities.
- Basic conflict resolution skills; willingness to develop negotiation techniques.
Must Have
- High School Diploma or GED
- Minimum one year of customer service experience
- Valid driver’s license
Physical & Other Requirements
- This role requires access to and inspection of all areas of a dwelling or structure. The position is physically demanding and may require carrying, setting up, and climbing ladders (approx. 38–49 lbs), walking on roofs, and entering tight spaces (attics, crawl spaces).
- Ability to safely climb ladders is required for catastrophe deployments.
- Participation in the Catastrophe Response Program may require temporary travel and multi-state work.
- Acquisition and maintenance of insurance license(s) and/or UAS Remote Pilot Certification may be required to meet federal, state, and client requirements.
What’s In It For You
- Health insurance coverage eligible from first day of employment for employees and eligible family members.
- Retirement benefits: dollar-for-dollar 401(k) match up to first 5% of eligible pay (see plan for details) and eligibility for a fully funded pension plan.
- Paid Time Off: minimum of 20 days annually plus nine company holidays.
- Wellness and mental health resources, including counseling and coaching.
- Volunteer encouragement with matching gifts and volunteer rewards programs.
- Performance-based cash incentive opportunities.
Legal & Employment Practices
Confidential Client is an Equal Opportunity Employer. Careertakes and our client comply with local, state, and federal hiring laws. In accordance with applicable local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
Equal Opportunity & Hiring Transparency
Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.
If you have questions about how your data is used, please contact us directly.
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