Order Management Administrator
The Order Management Administrator at Confidential Client plays a critical role in ensuring timely and accurate order processing within a fast-paced, high-reliability environment supporting defense and aerospace programs. This role involves cross-functional collaboration with sales, operations, engineering, and product teams to enhance operational efficiency and customer satisfaction while gaining expertise in ERP and CRM systems and regulated industry standards.
About Careertakes
👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, Engineering.
Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.
The Opportunity
Confidential Client is seeking an energetic, detail-oriented Order Management Administrator to support order processing, ERP/CRM workflows, and supply-chain coordination. This role sits at the intersection of customer service, operations, and planning — ideal for someone who enjoys fast-paced challenges and wants to grow into broader operations or supply-chain roles.
What You’ll Do
- Support mission-critical programs by processing orders accurately and on time in a high-reliability environment
- Manage order entry, status updates, and documentation in ERP and CRM systems
- Coordinate with Sales, Operations, Engineering, and Product Management to resolve order issues and fulfill customer requirements
- Maintain traceability and compliance documentation required for regulated projects (quality, audits, recordkeeping)
- Participate in continuous improvement initiatives to streamline order workflows and increase customer satisfaction
- Track shipments, follow up on deliveries, and escalate supply-chain issues as needed
- Prepare basic reports and maintain process logs to support forecasting and planning
What We’re Looking For
- High school diploma or equivalent required; associate or bachelor’s degree in business, supply chain, or related field preferred (equivalent experience considered)
- Entry-level candidates with strong aptitude and willingness to learn are encouraged to apply; 1–3+ years in customer service, operations, manufacturing, or related fields preferred
- Strong organizational skills, attention to detail, and ability to manage multiple priorities
- Effective verbal and written communication; professional customer-facing skills
- Proficiency with Microsoft Office; familiarity with ERP or CRM systems is a plus
- Problem-solving mindset and interest in continuous improvement and process innovation
- Experience in regulated or detail-oriented industries (manufacturing, aerospace, defense, healthcare) is a plus
- Ability to perform standard office tasks, including prolonged computer use
Why This Role Matters
- Directly impacts customer experience and mission success by ensuring orders are correct and delivered on time
- Exposure to regulated, high-reliability environments with opportunities to learn compliance and traceability best practices
- Clear career pathways into supply chain, operations, or project coordination roles
- Collaborative team culture focused on continuous improvement and professional growth
About the Employer
This position will be with a Confidential Client operating in the Engineering sector. The client supports technical programs that require precision, compliance, and cross-functional coordination. The role offers hands-on exposure to ERP/CRM systems and the chance to develop supply-chain and operations expertise in a regulated environment.
Equal Opportunity & Hiring Transparency
Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.
If you have questions about how your data is used, please contact us directly.
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